TeleTech Employee Review

View all TeleTech reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Handling Calls
Technical Support Representative (Former Employee) –  Bacoor CaviteMay 1, 2014
My responsibility was to answer phone calls and give instructions to the customers on how to improve their products. What I like with this job is every call is a challenge because you cant expect the customer's problem on every call and it give you a relief and a feeling of success when you satisfy and resolve the customer's issues and concern.
Was this review helpful?Yes 5NoReport

Other TeleTech Employee Reviews

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible place to work
Part-Time Seasonal (Former Employee) –  Tucson, AZJanuary 18, 2018
TTEC was never organized for training. Over half the time the computer systems didn't work. I spent more time waiting for help with fixing their computer system or the trainer than I did actually learning anything about my job.
Pros
Hours
Cons
Poor training techniques
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Amazing training; management encourages the best of your skills
Temporary Project (Former Employee) –  Richardson, TXJanuary 18, 2018
Although it was a temporary contract with FEMA for Hurricanes of 2017, the training was amazing; management was encouraging in helping one to be the best they could be; promoting from within was the goal
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at TeleTech. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 4,888 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5