Technical Support Representative (Former Employee) – Bacoor Cavite – May 1, 2014
My responsibility was to answer phone calls and give instructions to the customers on how to improve their products. What I like with this job is every call is a challenge because you cant expect the customer's problem on every call and it give you a relief and a feeling of success when you satisfy and resolve the customer's issues and concern.
Part-Time Seasonal (Former Employee) – Tucson, AZ – January 18, 2018
TTEC was never organized for training. Over half the time the computer systems didn't work. I spent more time waiting for help with fixing their computer system or the trainer than I did actually learning anything about my job.
Although it was a temporary contract with FEMA for Hurricanes of 2017, the training was amazing; management was encouraging in helping one to be the best they could be; promoting from within was the goal