Technical Support Representative (Former Employee) – Bacoor Cavite – May 1, 2014
My responsibility was to answer phone calls and give instructions to the customers on how to improve their products. What I like with this job is every call is a challenge because you cant expect the customer's problem on every call and it give you a relief and a feeling of success when you satisfy and resolve the customer's issues and concern.
Strategy Manager (Current Employee) – Paducah, KY – March 22, 2017
Working with TeleTech has provided me with exponential career growth. I am much more confident with my ability to balance a fluctuating and ever-changing environment based upon the learning experiences.
Great place to be! Really enjoyed the uplifting environment!
CUSTOMER CARE/RECRUITMENT (Former Employee) – Springfield Mo on E. Primrose – March 22, 2017
I really did love my job at Teletech! It was a great experience and gave me many more skills to add to my resume! Always an upbeat and fun environment. Lots of incentives to promote highest quality of work!
Call Center Representative (Current Employee) – Ennis, TX – March 21, 2017
Good job but not enough benefits. Very easy going, good training, good pay, and good hours. Very satisfying job, they let us get plenty of overtime. The only bad thing is they have no benefits since its just a seasonal job.
Customer Service Representative (Former Employee) – Home – March 18, 2017
I love my Teletech job. Training covers all conceivable scenarios. Knowledge bases are easy-access and useful. Company expectations are achievable. Best of all, team leads are outstanding, positive, and supportive. All criticism is positive. I look forward to going to work daily.
Wonderful organization, training, and communication.
Pre-paid Consultant (Former Employee) – Philippines – March 18, 2017
Typically comes an hour early for work to prepare all the applications needed to start the work. People i worked with are the happiest I've known despite the pressure from everyday customers. The workplace makes it lighter to handle stress, you'll only experience hard times when the queue is full and you need to finish assisting all customers before taking a break and we sometimes have to spend extra overtime to get all the job done. Everyday is an enjoyable day.
Customer Service Representative (Current Employee) – Greeley, CO – March 16, 2017
At teletech i started in the deposits department assisting military member with basic banking needs. After a year of working there i was presented the opportunity to move over to the domestic wire department. Soon enough i was doing both departments.
Deposit Customer Service Agent (Current Employee) – Morgantown, WV – March 15, 2017
TeleTech, Inc. does as good of a job making the nature of their clients' work appealing as possible. I saw things from the bank side, and they do what they can to make life there tolerable: PTO, sick time, flex time, insurance, 401K with matching, opportunity for advancement, tuition stipends, etc. The problem is and inevitably will always be the nature of telephone customer service: the customers and the conflicting goals of racing against the clock to help people.
PTO, sick time, flex time, insurance, overtime, 401K with matching, opportunity for advancement, tuition stipends
Customer Service Representative (Current Employee) – @ home – March 14, 2017
I enjoy the people that I work for and the customer that I get to interact with the hardest part of the job working from home is that you don't have someone right there to help you if you need it you do however have chat rooms and someone to chat with but no supervisor to had the phone over to for those irate customers you have to maintain control and handle the situation