TeleTech Employee Review

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Work from home
Customer Support Specialist (Current Employee) –  @ HomeMarch 12, 2014
Working from home is great! It allows you more free time with less hassle. Teletech has an awesome management team that is very understanding.
Pros
Don't have to leave the house
Cons
family distractions
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Good money for what you do
Customer Service Representative (Former Employee) –  Morgantown, WVDecember 13, 2017
The job has its ups and downs for sure, it has good benefits and decent competitive pay for just sitting down inside all day. downside is you are sitting talking to so many people up to 80+ calls a day. The top 50 percent do bonus which is nice but if you miss more than one day in that month you lose the bonus entirely.
Pros
Good pay, they try to do things for there employees, good benefits, overtime if wanted
Cons
short breaks, never not talking on a phone
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Call Center Atmosphere
Customer Service Representative (Former Employee) –  McAllen, TXDecember 13, 2017
Teletech is fast paced job to work at with a great atmosphere. Employees are very competitive. Great hours and great people to work with. Teletech is always providing promotion opportunities.
Pros
Friendly atmosphere
Cons
Shifts
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Overall rating

3.6
Based on 4,723 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5