TeleTech Employee Review

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I was a Charter agent
Call Centre Representative (Former Employee) –  Orillia, ONJuly 13, 2014
Being a Charter agent with Teletech was great, until the client left and we were laid off.
Cons
Client left
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Very rewarding
Team Lead (Current Employee) –  Richardson, TXNovember 23, 2017
Worked on temp FEMA account, very rewarding, Upper management was very responsive and listened to suggestions. The company does offer benefits, but not for a temp account.
Pros
Good pay, great upper management
Cons
stressful calls, most team leads were new and still learning
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Direct Customer Service
Engagement Specialist (Former Employee) –  Jonesboro, ARNovember 22, 2017
It is a good place to work, if some of the kinks get out of the machine for employees to be properly trained. Some of the team leads are very helpful, when it comes to training. Some of them are not as helpful.
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Overall rating

3.6
Based on 4,636 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5