TeleTech Employee Review

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Call center for UPS
Customer Service Supervisor (Former Employee) –  Tucson, AZJuly 30, 2014
Started at bottom as tracking agent, great opportunity for advancement, great benefits. Co workers were supportive and friendly.
Pros
great advancement opportunities
Cons
business lost contract and closed
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Poor management
accounts (Former Employee) –  Marquette, MIDecember 17, 2017
The managers rarely cared about you or your work unless you were friends with them and would not help carry the work load. Great for a temp job but not worth the stress you take home.
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Nice work enviroment
Customer Service Representative (Former Employee) –  Morgantown, WVDecember 17, 2017
At teletech i enjoyed my work. If you had problems they were always willing to work with you. Some days it is difficult to set for such long periods od time. When i worked 10 hour days i had leg cramps at night. But overall good place to work and learn
Pros
Nice work enviroment
Cons
No raises
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Overall rating

3.6
Based on 4,741 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5