Team Lead (Former Employee) – Jonesboro, AR – April 26, 2016
I saw a great Team Lead get fired for no apparent reason. The Team Lead was very helpful and always at work even stayed late. The next thing I knew the desk was cleaned out and the Team Lead no longer there.
Customer Service Representative (Former Employee) – philippines – April 26, 2016
I worked in Teletech for almost 2 years. I learned a lot of things.. to communicate with people, to say the right word and ask the right question. It was actually my training place of becoming an educator.
Member Security Advisor Services -Fraud Department (Current Employee) – Springfiled, MO – April 23, 2016
The hardest part of m job working in the fraud department is telling our customers that there is nothing we can do about them experiencing fraud on their account or that we can't get their money back on the account until 3-5 business days later.
Turbo Tax (Former Employee) – work from home – April 22, 2016
I worked for teletech holdings for turbo tax and I worked a total of 103 for the pay period and they only paid me 54hrs for the busting my butt that I did. Then when I tried to contact someone about the mishap they sent me a FAQ website that was of no help at all.
Supervisor (Current Employee) – Jonesboro, AR – April 18, 2016
I loved my job at Teletech!! Everyday was fun and exciting. I acuatually woke up ready to go to work. Everyone is so kind. I hated I had to leave but tradgody hit my family and we decided to move. I mis my work family everyday.
Customer Service Representative (Current Employee) – Englewood, CO – April 16, 2016
A job is what you make of it. I am enjoying my experience working at TeleTech. I would not change anything. I have learned a lot being a Customer Service Representative. The hardest part of my job is not always being able to help the customers.
CSR (Former Employee) – Englewood, CO – April 16, 2016
received calls about shipments and tracking orders . Great work from home job.. great trainers , good pay to work from home. hardest part of job was people complaining they did not get their packages.. enjoyable part was helping customers in need
Customer Service Rep (Former Employee) – Amherst, OH – April 13, 2016
After successfully completed the hiring process and graduating the training program, I was able to move into a group on the main floor where I handled customer service calls for T-Mobile Customers on a daily basis. The hardest part of my job was trying to accommodate the needs of my customers and make everyone happy even though there were times I couldn't. After my training, I managed to succeed the record and achieve a goal of 30 kudos (positive feedback to my supervisor from my customers regarding my great customer service) in a record of 14 days. I learned for the most part to just be myself, treat others the way I would want to be treated, remain calm even in hard situations, and do my best on every call no matter how disgruntle the customer was at the time. I knew I couldn't please everyone but I tried to defuse the call the best way I could and provide high quality customer service.
Customer Advocate (Former Employee) – Paducah, KY – April 8, 2016
This job had no real benefits, was impossible to move up, management was clueless and the hours were awful. My schedule changed easily 4 times within 2 months and managers were not accommodating for already scheduled doctors appointments. I can't even remotely recommend this company.
Technical Support Representative (Current Employee) – Work at Home – April 5, 2016
I enjoy working for Tele Tech. The pay is good to be able to sit in your pajamas all day. The team leads and other agents are very helpful when you are new. I enjoy the hours and the direct deposit! The only con is the short training time...I did not feel very prepared to take calls after 10 days of training.