Pros: Benefits and Coworkers, Free stuff
Cons: Inexperience Team Leads, Short breaks, back to back phone calls everyday, no pay raise, shift bids.
Other than the benefits and coworkers, it's a terrible place to work. The work site I was at, people were quitting left and right. My last team lead should not be a supervisor. She had no people skills whatsoever. She could not show any compassion to us or the members. Things change all the time there. They don't properly train you. They would add more to your job title to save money in other departments, but you don't get any pay raise. You can get wrote up for dump stuff. Managers/upper management lie straight to your face. When I quit, I packed my stuff on my desk and I went to give my badge to my so called Team Lead. She asks if I'm coming back, "I said no". She goes "well are you putting in your 2 weeks notice" obviously not since I packed my stuff. She tells me, "if you don't put in a two weeks notice you're not re-hirible". I never want to work for that company ever again. When you quit or get fired you're supposed to be walked out. My Team Lead tells me to give my badge to the security desk.. Really?
If you want to keep your sanity, don't EVER work for the Teletech in Paducah Ky.