Cons: horrible bosses, horrible management, short breaks, and a lot more
Don't get me wrong, training was fun and productive, and my trainer actually cared, he's one of the few. But once you hit production floor, everything changes!! Different team leaders allow different things, which I think is wrong because they should all have to follow the same rules. The pay is good, but they should offer more for the things you have go endure and put up with. There are very few supervisors that actually care, the majority only care about their stats and making sure they look good. Most of the team leaders, supervisors, was never on the phones, so the u have no idea what their talking about, and the answer to everything is 'call speaker's which you wait on hold for 30-45 minutes before ever talking to someone. If your looking to advance in you career here, you can forget about that! They hardly ever promote anyone. Also, if you have a family and/or have health issues, I wouldn't suggest working here. There are never day shifts available, so you get thrown into a night shift, and it is next to impossible to change shifts, and if there is an opening, your tl won't do anything about it. Half to systems are always down, and they get mad and act like it's your fault, or like your dumb when they aren't working. The atmosphere is very much like middle/High school!! You have short breaks, 2 15 minutes and a 30 minute lunch, which aren't long enough.