TeleTech Employee Review

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Facility Supervisor (Former Employee) –  North Bay, ONMay 10, 2014
Very fast pace and busy environment.
Continued training as clients change program requirements.
Good opportunity to interact with other employees. Good employment population base ( approx 600+).
Job requires shift work and be able to meet QA requirements and deadlines.
Pros
agent incentives
Cons
must be able to work in cubicle settings
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Other TeleTech Employee Reviews

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Good place to work, many activities available
MSR (Current Employee) –  Uniontown, PADecember 11, 2017
Not too bad of a place to work.They offer PTO and benefits.A typical day of work is taking calls, you get 2 15 mins. breaks and a half hour lunch. the hardest part of the job is dealing with the testy memebers
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It is ok
Customer Service Representative (Former Employee) –  Springfield, MODecember 11, 2017
Benefits good
A good place to walk
Great supervisors
Friendly staff
I was on the phone all day talking to people
able to get overtime whenever you want
Pros
good health and dental benefits
Cons
Locked pay rate
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Overall rating

3.6
Based on 4,712 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5