TeleTech Employee Review

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Good environment and extensive training
Telemarketer (Former Employee) –  Springfield, MOJuly 21, 2014
They were okay had great benefits, co-workers were okay could be better management was fair
Pros
benefits
Cons
hours are not great if you are a student of any kind
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Other TeleTech Employee Reviews

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Chaotic and unorganized
Benefits advisor (Former Employee) –  Paducah, KYJanuary 17, 2018
They tell you one thing then do another, do not keep promises, and increase work load or position responsibility with no raise. Management is all over the place and what and how to do things, it all depends on which manager you ask.
Pros
benefits
Cons
short breaks
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could use some new office furniture
Customer Service Representative (Current Employee) –  Uniontown, PAJanuary 17, 2018
This is a nice office. They do work with you for scheduling but getting promoted can sometimes fall under office politics. There is a pay cap at $11.50 so no matter how many raises you should get once you hit $11.50 you get no more raises. The managers and project manager do try to work around your schedule with life, but sometimes it's out of their control. I am not sure that I would refer someone to work here because of the cap on pay.
Pros
flexible scheduling.
Cons
not much room for promotions, pay raises, and old office furniture
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Overall rating

3.6
Based on 4,881 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5