TeleTech Employee Review

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Nice job, great pay
Customer Service Representative (CSR) (Former Employee) –  Moundsville, WVNovember 20, 2013
Easy job. Great pay. Great people. Great work balance. Worked around my school schedule with ease.
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Great Benefits and the chance to move up
Customers Service Representative (Current Employee) –  Rockledge, FLDecember 13, 2017
It has really good benefits, flexible hours, and the opportunity to move up the ladder of success...the training needs work because once you are on the floor you are on your own
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Don't bother.
Customer Service Representative (Former Employee) –  Concord, NCDecember 12, 2017
I don't recommend. The turnover rate is extremely high. It's just Optum with a new name. Same mess, new name. Unorganized, under-qualified management. They expect you to put company as your number one priority.
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Overall rating

3.6
Based on 4,719 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.5