Customer Service Representative (Former Employee) – Paducah, KY – April 26, 2017
I honestly had the worst trainer there. He would constantly take smoke breaks and only really talk to one side of the training class. Half the time he didn't even know what he was talking about. I don't know if any of you guys are like me but to be able to do your job you need to be trained the right way.
Senior Pricing Manager (Current Employee) – Denver, CO – April 26, 2017
Great place to work. Constantly motivating you for out of the box ideas. They empower you to reach for amazing. The hardest part of the job is finding balance at times, but that is offset by loving this company and team.
Customer Service Representative (Current Employee) – Paducah, KY – April 26, 2017
Very friendly environment. Good pay with full benefits.Advancement oppertunitys. Very clean and professional. Great over all experience. Wonderful people. They teach you very well. They treat you like family.
Product Support Specialist/Temporary Team Lead (Current Employee) – United States – April 24, 2017
Teletech is a great company to work for. They pay pretty well and give you good hours. Even overtime if they allow for that day. The managers are very helpful and communicates well with workers. As long as you are doing your job you are fine. They will work with you when unexpected events happen. I have not had any problems with this company at all. There is also room for advancement here. with in three months I was offered a Team Lead position and a pay raise. If you are the type of person who enjoys being in the comfort of your home and working then this job and company is for you. If you can not follow the simple guidelines that they expect from you then you need not apply. This company has made my work from home experience a good one and now all I do is look for work from home positions before I do anything else. Great company!!!!!! Great Experience!!!
Great management and team members to help guide employees
Outbound Service Representative (Current Employee) – Jonesboro, AR – April 24, 2017
i have been treated unfairly since the first day I started with TeleTech. The management and the TLs never seem to take the time to fix the problems I have with my metrics being all messed up therefore im not being awarded for the hard work I put into that place because it goes un-noticed. There is alot of favortism that goes on there that is beyond unreal
I'm interested in Booking.com please send me Any updates or opportunities coming up. I work in Rockledge. The workers were helpful and friendly. The team leaders don't belittle you and male you feel like you matter
A typical day was taking inbound and transfer to correct department. This job was super easy. I learned when answering customers want you to give instant answers and due to the position I was in this made for the hardest part of job. I could only find out where the caller needed to be and transfer even if I knew the answer. Plus there was talk time for this position. (bummer) The management was good and workplace culture was awesome due to it was a work from home position. The most enjoyable part of the job when I was under talk time.
Agent/Customer Service (Current Employee) – McAllen, TX – April 21, 2017
You can choose your schedule and its cool, A lot of help when needed, but you need to have a thick skin in order to manage through a day. The calls get repetitive but you also get cussed at A LOT for things that aren't your fault. I'm talking about actual clients not the team. There is also no HR team so suck it up if you have a problem. I've learned a lot of bank policies.