Industry leader developing, selling, and supporting vehicle/asset tracking hardware and software and reporting systems using GPS and GPRS technology.
Customer Account Representative (Former Employee) – Garden Grove, CA – May 21, 2012
Performed Inside Sales function by prospecting for new business, cold calling and follow up on client referrals. Fielded incoming calls from our Customer Support Hotline providing service to customers including technical support, system troubleshooting, billing issues, equipment orders, and scheduling of on-site repairs. Conducted on-site visits providing product training, negotiations for contract renewals, system set-up, software installation, and equipment programming. Updated and maintained customer database with detailed information on completed and in-progress tasks.
great benefits, reasonable hours and fair compensation.
high stress environment.