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TELUS
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169 reviews

TELUS Employer Reviews

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Cheap company
Technical Account Manager (Current Employee), Las Vegas, NVApril 22, 2014
Management attempts to cut costs at every turn, my team received a pay cut after 3 months of record performance (talk about employee appreciation.)
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Productive and fun job, with a game room and a great food trucks for our lunches.
Customer Service Representative (Former Employee), Las Vegas, NVApril 18, 2014
Pros: food trucks, game room, ping pong table, no dress code.
Cons: n/a
Each day at Telus was about the same with minor differences with so many customers dealt with that day. I learned a lot about the company as they taught us very well to help out the customer. The management was very energetic and helpful with what ever question or problem came up. All co-workers were very helpful and great friends at the end of the – more... day. – less
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Supervisors need more training
Customer Service Representative (Former Employee), Las Vegas, NVMarch 6, 2014
Pros: type of work, hours are flexible
Cons: training and supervisors
The company itself is good. The supervisors don't offer enough assistance as they claimed they would. I did love what I was helping clients with, however, as it was for NETFLIX.
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fun work place
Customer Service Rep. / Tech Support (Current Employee), Las Vegas, NVMarch 1, 2014
Good experience, learned how to trouble shoot, and how to have a more personal connection with customers.
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Excellent company
Director of Network Management Center (Former Employee), Calgary, ABFebruary 3, 2014
Managed a NOC and teams that provided exemplary services managing outages and change events.
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Fun Workplace
Customer Interaction Associate (Former Employee), Quezon City, P00September 14, 2013
Pros: some freebies and free foods
Cons: healthcare or vaccine
A typical day at work we usually had a team meeting before or any time of the shift if not have a busy calls. I learned to this kind of Job is to be more patience to different callers we receive everyday and with different character of colleagues as well. Management is really professional when it comes to the issue of Team Leaders towards his/her team. – more... My co-workers is like a second family though there is an issues sometimes but still we end up the day of our job that we help each other to get the job well done. The hardest part of the Job when so much calls calls comes in automatically in every seconds. The most enjoyable part of the Job no matter how busy we are when we have an events like Black Friday we have a custom contest by group. – less
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Good Company
Operator (Former Employee), New Westminster, BCJuly 22, 2013
Telus was a good company to work for. Lots of perks, good staff.
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with gym
Technical Support (Former Employee), taguig city philippinesJuly 1, 2013
Pros: free coffee
Cons: shortbreaks
Taking calls
to talk to people
nice management
friendly
grave shift
break
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Fun work place
Customer Service, Call Center (Former Employee), Los Angeles, CAJune 30, 2013
Pros: it was local
Cons: they moved
Came to work on time did my job and went home. I was able to handle 110 calls a day.
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Loved the Job
Customer Service Chat support (Former Employee), Las Vegas, NVJune 20, 2013
My job as chat was awesome, got to talk with all different types of people across the world and relate on movies. Co workers and environment was awesome.
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Nice place to work
Terminal Development & Certification Lead (Former Employee), Toronto, ONJanuary 7, 2013
Telus is a well know telecom operator and the experience was great. Learned a lot about device certification. Writing requirements, test plans, test cases was part of my job responsibilities.
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excellent place to work
Operations Specialist (Former Employee), Las Vegas, NVOctober 12, 2012
Pros: free netflix, relaxed atmosphere, great employees
Cons: short lunch, horrible dsat guidelines.
Great company to work for. Relaxed atmosphere, constant work. Management was great.
Co-workers were ok.
The hardest part about the job was going home worrying if you would have a job the next day.
The most enjoyable thing is that the work atmosphere is an actual place you can love going to work for.
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A very typical 9-5 job
Competitive Operator Services - DA (Former Employee), New Westminster, BCSeptember 26, 2012
Pros: you can take short breaks
Cons: you have to like this sort of job 5 days a week.
At the call centre, you basically sit at your desk and direct customers to the place they wish to get connected to for 7 hours.
You would handle about 700 calls.
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great work/life balance while the management encourages you to build your career
Business System Analyst II (Current Employee), Vancouver, BCSeptember 20, 2012
All I can say is TELUS is my best employer so far.
Work/Life balance is well practiced through out the company.
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Good place to work
Client Care Representative (Former Employee), Edmonton, ABMarch 4, 2012
Pros: good benefits
Cons: shift work
Good work environment. Good benefits. Good work/life balance.
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Great place to work
Business Analyst (Former Employee), CalgaryJanuary 22, 2012
Of all the jobs I have had this TELUS was the greatest employer.
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Productive and fun workplace
Business Analyst II (Former Employee), MontrealNovember 25, 2011
Pros: respect for the employee, share plan, retirement plan
Cons: salary
Telus respects the employees and have great benefits. However salary wise is a bit below the market.
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Great company to work for
Customer Delivery Specialist (Current Employee), Toronto, ONJuly 15, 2014
- Best work environment
- Great company to work for
- Excellent team environment
- Fun activities conducted periodically to motivate employees
- Flexible work hours
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fun workplace
Helpdesk Support Analyst (Former Employee), Calgary, ABJuly 7, 2014
I worked on a brief contract many years ago, I helped warp up the transition of their help desk over to Philippines, good employer.
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Work environment strongly depends on which department you're in.
Senior Learning Specialist (Current Employee), Toronto, ONJuly 2, 2014
Pros: additional benefits above pay are good (health, vacation, volunteer efforts, etc)
Cons: inconsistency of company values throughout company, salary
The best departments are fantastic! Fast paced, supportive, fun, good work/life balance. But others are the opposite. Recommend trying to talk to someone in the department if you really want to know.

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About TELUS

TELUS has something to tell you -- Canada's┬áthird-largest telecom service provider is the incumbent local-exchange carrier in – Read more