Telvista is a provider of innovative, value-driven customer relationship solutions. These solutions include customer contact center outsourcing, comprehensive consulting and integrated Web-based contact applications.
What is an example of a Telvista service? Contact Center Outsourcing - Superior operating systems, quality personnel and cutting-edge – more... technology are all utilized to help us deliver a broad range of customer contact center outsourcing services, including product support, help desk solutions, customer service support and sales programs. Professional Services - Combined with some of the most knowledgeable talent found in the contact center industry, Telvista offers comprehensive consulting services designed to ensure contact center efficiency, innovative network design, maximum technology utilization and resource deployment. Telvista also helps clients utilize technology to handle customer inquiries. We also advise contact center management on workforce issues and analyze current infrastructure (people, processes, technology) to locate and define opportunities for improvement. Contact Application Solutions - Telvista also offers proven Web-based decision support systems as packaged contact center application solutions such as: contact management solutions, eSupport (email, chat, online self-service modules), eCommerce, and Knowledgebase applications. They can be used as part of an outsourced solution or in your own contact center(s). – less – More from ZoomInfo »
Telvista Employer Reviews
Telvista3.0
Telvista was...
Technical Support Agent (Former Employee), 1600 Luna Rd – February 13, 2012
Telvista1.0
Nice people to work with
csr (Former Employee), Danville, VA – February 6, 2012
Telvista4.0
Exciting and informative
Sales (Former Employee), dallas tx – December 5, 2011
Working at Telvista
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