When a director that you look up to says, "The only way to get promoted is if people like you". Not that you're doing a great job, not that you work hard, volunteer to help others. It's all about popularity. Ask them to see the Employee engagement serves, or the new Cultural engagement surveys. The detachment from senior management and the working bees, is so great, unless that changes it will never be a great place to work, just a good place to work. The health benefits are some of the best, but only because of the Union, oh yes and the fact that they have a Union is an indication that you need one.