I come in set up my work area, because we share our workstations with other co-workers that work different shifts. As soon as I clock in if there is a patient to register, I will register the patient with there parent and send them on their way to their out patient visit or short procedure visit. What I learn about in my position is that the healthcare insurances change on a daily bases, and also how to educate parents and patients on their insurance, financial counseling,collecting co-pays, deductibles, and co-insurance from patients that carry commercial medical insurances. My co-workers are one of the main reasons why I come to work, we work well together, as a team, and look after each other as a work family. Our management team sends out daily emails. I enjoy what I do, there is no hard part about the job in what I do on the daily bases. I been a Patient Access rep at St. Christopher's Hospital for Children for three years, I can do this job with my eyes closed, the only thing now is that I just need a bit more of a challenge in my work place. What I enjoy the most is coming to work to learn, teach or educate parents, patients, and fellow co-workers, also doing the best I can do to help my company reach their daily goals as well.
Im able to help people on educating them about their health insurance
There's no room for advancement