Patient Access Represenative
Patient Access Represenative (Former Employee) – Hickory, NC – February 11, 2015
At FRMC I performed various tasks. Among them were order verifier, pre-register patients, register patients, verify insurance benefits, comply orders with Medicare, coded orders and procedures, fill in the front desk when needed, collect patient payments.
Computer programs used; RevRunner, Star, PAS, Compliance Checker, PBar, ViWeb, Easy ID, Passport, Cerner, Right Fax, OAR, Athena, all insurance websites including Medicaid.
I learned a great deal about getting multiple jobs done in a timely manor and having to be responsible for my actions. The hardest part of my day was if another person in my position was out of work for any reason, it was the responsibility of others to make sure all the work was done no matter what. This wasn't truly hard, it just made the day busier. I enjoyed coding the most. To me it was like putting a puzzle together each time. You had to be certain each piece fit just right.
learning new programs and coding.