Pros: customer service training
Cons: limited room for future advancement
Increasingly complex staff assistant duties in the Registrar’s Office which included; verification of student data in a time sensitive manner using university codes and implementing university policy under the Freedom of Educational Rights and Privacy Act. Composed correspondence, data entry, BANNER, requisitions, managed library, travel arrangements, bulk mail and cash operations including heavy computer and telephone use. I also attended seminars for quality team building and excellence in customer service.