TEOCO Corporation is committed to our clients satisfaction. Our clients interact with many different groups at TEOCO throughout their purchase and implementation of TEOCO products and services, Client Technical Support (CTS) realizes that our relationship with the client will continue through the duration of their contract with TEOCO.
The quality of our products, services and support directly correlates to the length of that lifetime. By taking a client-centric approach to all of our tasks, and a genuine interest in the needs and concerns of our clients, CTS continually strives to build strong relationships with highly satisfied clients. Providing consistent, high-quality support is our commitment to our clients.
Support is not just about answering an e-mail and providing an answer. Support, for TEOCO, is about being interested, concerned, friendly and helpful. It is also about open communication - not only with the client, but within our CTS team and TEOCO as a whole. The Client Technical Support team is committed to providing our customers with world-class service, and we work as a team to ensure that we are providing our customers with the best service available in our industry. We pride ourselves on our quick response, friendly and helpful attitude, and focus on delivering solutions that resolve underlying issues rather than quick fixes of symptoms. – less–ZoomInfo