Registered Pest Control Start Technician (Current Employee), Sterling, VA – March 3, 2014
Its a very busy and fast place to work. The great thing is your out and about talking with your customers and making them happy. The down side is that you have numbers that have to be meet if not they you could be in trouble.
Inbound Sales Rep (Former Employee), Norcross, GA – June 21, 2014
Pros: outings and bonuses
Cons: micromanaging is not needed.
Taking calls from customers that are looking to invest in pest control service as a yearly service agreement. Make sure that all entries are input in the data base correctly, meet metrics, and maintain a great working relationship with customers, while increasing sales for the company. Occasionally, work with outbound team to reinstate customers that – more... have delinquent accounts. There really was no hard part about this job. The most enjoyable part of the job was the compensation and the team environment. – less
Creating leads for sales Learned how to better present products and information immediate supervisors are great to work for. Co workers all get along and try and have a good time working the hardest part of the job is the constant need for change being able to work with the public
The hours were great and the pay got the job done. The only problem with the work itself was that I almost only dealt with the unhappy customers. The real thing that made the job unpleasant was the management and almost no job security. The main manager would regularly be seen on his phone on the floor, which is illegal there, per PCI compliance. The – more... job security was another thing. An entire, 24-person training class starting in January 2014 has been let go. Four people have been fired in the last month, three of which were top performers. This is what makes me believe Terminix fired them is because they were being paid too much. It is a terrible feeling going in to work every day wondering if I will be coming back tomorrow – less
Sales/Customer Service Representative (Former Employee), Memphis, TN – June 11, 2014
Terminix was a fun and exciting learning experience for me. We challenge on a daily basis to reach a set goal and rewarded if you were the top seller of the day. I learned how to push myself to be the best at what I do in sale.
Pest Control Technician (Former Employee), Abilene, TX – June 9, 2014
Pros: good money good benefits
Cons: lots of hours, be prepared to work weekends too
My time with termiix was great but yet it took time away from home. Money was great with bonus and compensation. But you had to be very to the T. No room for error. If so you had a lot of explaining and correction to do. But I loved my team. Understanding when I said this was not for me.
Customer Service (Former Employee), Wilsonville, OR – June 3, 2014
Never a dull moment or day at work. There's always something to do. Talking and assisting customers and making them satisfied with the outcome of their inquiries. Co-workers are fun bunch and helping each other out.
Service Professional (Former Employee), Albuquerque, NM – May 30, 2014
Pros: helping customers, seeing different sites, improving skills
Cons: pay rate schedule
I received calls from customers and made some appointments. I enjoyed assisting customers, driving to their sites, resolving concerns and fears, application of pesticides or other methods that resulted in less pests. There were times I would drive an hour or more to a destination and the same amount of time back, but my pay rate was based on percentage – more... of several factors that I as an employee did not have control over. – less
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Tampa, Fl – May 23, 2014
Pros: the people you meet
Cons: racism, favortism, no structure, no work life balance
Terminix was ok at first enough to take care of my family. Noticed there was some favortism between managers and employees. One of the supervisor would always make racist comments or try to belittle his employees. He was always reported but its like they always swept it under the rug. 2 new managers came in and took over after 1 manager quit from being – more... told he was hiring to many black ppl. Not a good company no work life balance – less
Sales Associate (Former Employee), Austin, TX – May 19, 2014
Enthusiastically approached consumers within their homes to promote several home services, yielding increased office sales over a four-month period. Sold 159 of 1817 accounts (9%) in a team of 10 sales representatives. 50 accounts from referrals. Persistently up-sold one in every three customer contract values while utilizing extensive product knowledge – more... to contribute to an overall increase in revenue. Avg. contract value $356.00 – less
Inside sales/contact center (Former Employee), Lewisville,TX – May 17, 2014
Pros: i will never know...
Cons: never be late because nothing and no one will forgive you.
Firstly I will state Terminix is Servicemaster...I was hired after a highly detailed process featuring group interviewing and full on assessment and y jacking at the Lewisville contact call center. Upon completion of this process you interview...later upon consideration you are drug screened then upon passing you are hired..Everything was and is great – more... with process however the wait time beyond start date and training is at issue. My major problem is I failed to make it to the call center training at the listed time yet I called about being lost. .after the 45 min late time they stated I could no longer continue and then needed to reapply. Needless to say I haven't...I never will...good luck all and Don't ever be late!! – less
Sales Representative/Customer Service (Former Employee), Chesapeake, VA – May 14, 2014
Cons: not any
A day working at terminix was eventful all the time. Never knew what you was going to see. I have learned that it is important to pay attention to the small details in life because the small unseen things will kill any big dream. The management was good and I enjoyed them but this job did not look at the integrity of the person and efforts but only – more... money values. The hardest part of the job was crawling the houses. The most enjoyable is the freedom of your own independence. – less