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TerpSys
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8 reviews

TerpSys Employer Reviews

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Job Work/Life Balance
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Computer Analyst
Computer Analyst (Former Employee), Bethesda, Md.July 14, 2014
• Train and supervise staff; participate in staffing decisions
• Interact with managers regarding assistance to teams
• Review project plans and coordinate project activity
• Manage backup, security and user help systems
• Develop and interpret organizational goals, policies and procedures
• Expand computer information resources by providing data security – more... and control, strategic computing and disaster recovery
• Consult with users, management, vendors and technicians to assess computing needs and system requirements
• Maintain knowledge of advancement in current technology in the field
• Meet with department supervisors and vendors to solicit cooperation and resolve problems
• Provide users with technical support for various system issues
• Evaluate data processing proposals to assess project feasibility and requirements
• Manually build, interact and deploy new, approved NCI workstations to new and current users
• Resolve IT help tickets submitted by National Institute of Health employees
• Serve as a liaison between customers, computer analysts and management
• Cooperate with network administrators regarding NIH employee accounts, software and other issues
• Solve system and technical issues on both PCs and Mac computers
• Ensure machines are on correct domains, running both Windows and Linux servers – less
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Great company
Computer Analyst (Current Employee), Rockville, MDOctober 22, 2013
This a great company to gain technical experience. They do pay slightly less than the rest of the industry. The benefits and PTO are excellent. You will most likely not find many companies offering the same.
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Great place to work
Computer Analyst (Former Employee), Rockville, MDSeptember 13, 2013
Excellent co-workers, team atmosphere, opportunity for advancement, paid certifications and training, strong corporate culture.
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Great place to work
Network Administrator/Project Manager (Current Employee), Rockville, MdSeptember 9, 2013
Pros: salary, culture, benefits and oppurtinities
Cons: heavily connected with government contract
TerpSys is a great company to work for. For the past 7 years I have been a part of a great team and a great company. The company has made a transition and a change but, the company has been great.
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Great Company for Entry Level IT
COMPUTER ANALYST/DESKTOP SUPPORT TECHNICIAN (Current Employee), Rockville, MDMarch 4, 2013
TerpSys provides a great environment for an Entry Level IT Specialist as you are exposed to a lot of what to expect going forward in your career.
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Falls Short on Performance, Toxic Company Culture
Sr. Web Designer (Former Employee), Rockville, MDMarch 2, 2013
Pros: lots of clothes, buy a pair of khakis and brown shoes and your set.
Cons: too numerous
Overall, the company feels a bit antiquated. While most companies are going in the direction of a results-oriented workplace with flexible working hours, TerpSys still embraces a punch-the-clock mentality. Your arrival and departure times will be monitored.

Couple years ago the company was for sale. To present the company as a more attractive package – more... to potential buyers, the angle TerpSys took was to play up the fact that they have this amazing corporate culture and is a great place to work - for example, the last award(s) they received for great workplace was just before they went on the market for a sale. The real truth can be found on a site like Glassdoor - there is an intense pressure at TerpSys to participate in company culture activities (evening the numerous charity walks they engage in). On the surface the company wants to give the impression that there is nothing that a TerpSys employee would rather do that spend the weekend with colleagues when in fact they are afraid that if they don't participate it will have an adverse impact on their livelihood (and it will).

You'll see on the TerpSys website that Terpsys values having fun, etc. The real truth is that several of the departments/teams within the company, and the company as a whole, has serious morale issues. TerpSys tries to address this by "appreciation months" with baskets full of candy (yes, for grown adults) and happy hours, but leadership is reluctant to deal with the real issues (mainly employees who leadership refuses to let go despite numerous, ongoing complaints and who are known as the company's "inner circle" - again, see Glassdoor reviews).

My advice is that any position on the web development team (the team I worked for) is best to steer clear of. Management lacks both management experience as well as web development experience, there is dominant group of gossipy women who diminish the team's integrity, sometimes you have work/clients sometimes not, and when there is real, paid client work it is often marred by excessive interpersonal conflicts/politics that team leadership chooses to address by pretending to be oblivious. One manager has a company-wide reputation as a serial work-place bully. I unfortunately worked for this person. I highly recommend web professionals to look elsewhere.

In closing, I really do think TerpSys tries to be the exceptional company that leadership gives so much voice to. The reality is that no company can force company pride. I believe leadership at TerpSys is limited in their ability to lead by way of sophistication and not intention. I believe the company has the potential for great things but there is a large gulf between where they think they land and where they actually land. – less
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Great work life balance
Human Resources Generalist (Former Employee), Rockville, MDJanuary 2, 2013
Pros: great people
Great opportunity to serve the community!
Great training opportunities

About TerpSys

TerpSys is a leading IT and Internet business solutions provider based in the Washington DC area. Blending today’s technology – Read more