Teller (Former Employee), Dallas, TX – April 10, 2014
Pros: getting to know your members and having holidays off
Cons: high turn over in employment, stressful environment, have pto but can hardly use it and much more
Out of all the jobs this is the worse. Training suck, very high turn over rate, very strict job, hardly any management team, no help on the teller lines and it seems like every branch has their own rules and different techniques in doing stuff. No one is treated equally in my eyes. This job is very stressful and should not be based on a long term career. – more... May cause someone to be very depressed. – less
Teller (Former Employee), Richardson, TX – May 25, 2013
Pros: used to be good company
Cons: no breaks, expensive insurance, poor management, lack of knowledgeable employees
Usedto be fun place to work until nCuA took over ..They worked their staff to death, not eating lunch ! No break ! Employees were loyal but their loyalties and dedication their didn't count! Management fired them left and right after they worked them like a dog !They treated their employees like furniture that being used !
I will not recommend to anyone – more... this company – less
Once Great Company Poorly Managed and Very Understaffed
Teller (Former Employee), Texas – January 11, 2013
Pros: nice long-time members
Cons: understaffed, poor training, no part-time benefits, low pay compared to competition
My family has been members here for a long time. Prior to conservatorship, it was a great credit union. After working here, I would not recommend anyone to work or do business here. It is poorly operated by upper management. Their staffing model leaves the branches understaffed, sometimes with only one teller on a busy afternoon. Therefore, they are – more... unable to use the restroom, etc. Many branches have only one "supervisor", not even a mamager, and no assistant or teller supervisor. So if the supervisor is on lunch or off, members can get no assistance if they need to speak with a manager. The training is terrible and employees are left to figure out how to do their job once they get to the branch. The branches have high turnover and managers that were recently hired get promoted to back office positions so branch staff is constantly left with a manager in training. Back office employees usually have more tenure and seem to love their job. I wish the same could be said for the branches. – less
Member Service Representative (Current Employee), Example: New York, NY – August 9, 2012
Pros: example: free lunches, etc.
Cons: example: short breaks, healthcare, etc.
paying and recieving I learned loan closing on both vechical and mortgage management and co-workers were a joy to work with. being laid off was the hardest part of the job. the most enjoyable part was always learning something new
Bank Teller (Former Employee), Richardson, TX – July 5, 2012
Pros: proximity to school
Cons: staffing problems
Texans was going through major changes when I started working there. There was a very high turnover ratio, and new tellers received little training. Management and Upper management were always at odds.
Since changes, I would never work for them ever again
Former Emplyee (Former Employee), Richardson, TX – May 3, 2012
Pros: none that i can thing of
Cons: unorganized - they don't care about you
They worked us like dogs and had the nerve to make us feel like we did everything wrong. The new management knows nothing about the business or how to run things. Right now the place is a complete circus...no one knows anyting because they ran all of the employees off that had been there for 10+ years. Shame on a company that doesn't treat their employees – more... like humans. – less