Assited physican with appointments, medical records, billing inquiries. The multi-tasking was exciting.
Medical Records Clerk/floater (Former Employee) – Houston, TX – May 20, 2015
I would answer calls, route calls, and inquiries. Answered billing questions for patients and ins. companies. Set up medical charts for physicians daily appointments. Scheduled appointments and entered patient demographics into system. Worked front office and assisted doctor with back office when needed. I learned that you can use your existing skills and obtain more by being willing and eager to learn new skills. I worked very well with the doctor and nursing staff. The hardest part of my job was when a patient had an appointment that had been scheduled a month in advance and the doctor was unable to be at the office that day. I would do my best to get the patient the earliest and most convenient following appointment. The most enjoyable part of the job was working with the Children.
Floating allowed me to gain additional skills.
Having to reschedule appointments that were set up for a month in advance.