A typical work day at CPS will depend on which area you work in. What I can say for sure is that the job comes with high stress, it comes with wanting to put families first, it comes with wanting to put children first and their well being. This job is incredibly challenging, but rewarding at the same time. I enjoyed my time at CPS. I know the office I worked from was a supportive, positive and team built office. I know not all offices are the same.
Working as a caseworker you have to be mentally prepared to hear anything, a good listener, empathetic, patience, calm, tolerant, organized, and good with data entry skills. As a worker you have to be willing to have a voice to speak of the facts that you have found that serves in the best interest of the child. This can mean having different opinions from other caseworkers, supervisors or court. It is important that all facts are gathered to best serve the child and or family.
The best part of my job was my team, my co-workers, and the amazing children I met. It was hard work, but rewarding when you know you made a difference in at least one child's life.
The hardest part was not the 40-50 hours a week I put in, as I was compensated for that. The hardest part was pouring your heart into a job to help reunite a family and doing your best to help the parents only to see that they continued to choose drugs or lifestyle over the priority of the child. The other hard part is becoming too close to foster families only to find you have to send in a report due to suspected abuse or other issues. You do learn to balance it all and make boundaries where necessary.
People think working for CPS would be terrible and that they couldn't do it. CPS puts all new employees in an intensive training program. I think an employee quickly is able to compartmentalize their jobs and the stories they hear in order to work in this field. Keeping positive and remembering your purpose helps to keep one focused and grateful for what they do.
My management team was amazing and didn't throw me to the wolves. CPS trained me and my team also worked with me. I had a very good experience with CPS.