Honorable Job, but Not Worth It
Contract Manager (Current Employee) – Austin, TX – June 3, 2013
Worked for DFPS for four years in three different positions, but never as a caseworker. I've found that in each job you learn valuable skills (such as how to use various computer programs, and work with difficult clients who are in a state of high emotional stress), but the majority of the people I've worked with are not driven to succeed and will ride out their career at a job that pays less than the national average because they can get by doing little to no work. There are some people in state office who work extremely hard, caseworkers in the field too, but most employees do the bare minimum and have no accountability. Whenever an issue arises, it's a constant toss the blame game. It's not a place to go if you want to surround yourself with intelligent or innovative ideas. Policies are extremely outdated and take a long time to update. It's a government agency, so there's going to be a lot of red tape. I thought the mission of the agency would be enough to motivate me, but I am getting tired of the extremely low pay and stagnant environment.
Decent benefits, plenty of vacation and sick days.
low pay; poor morale (everyone is stressed constantly); poor communication between regions/divisions