Texas Department Of Family And Protective Services Employee Review

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The benefits and flexibility is great....the advancement and recognition are the complete opposite.
Administrative Technician I (Current Employee) –  San Antonio, TXAugust 26, 2013
I have worked with Child Protective Services for over 6 years; I have worked with the State of Texas for over 7. I started with the Department of Aging and Disability services as a clerk for getting aged and disabled people services, such as, home health, adult daycare, emergency response systems, etc. A typical day at work consists of me reading over emails, printing out dockets from the courts, answering phone calls and tending to my supervisor and my unit. I have learned so much working with the department. I have learned the whole process that it takes for a family to go through while we have a case in CPS. There are many stages if things go wrong. I initially started working with investigations, which is the first stage a family goes through when a case is called in. I worked with Investigations for 6 years. Working in investigations was more fast paced and workers were always on their toes, therefore, I had to be always a step ahead to prevent myself from falling behind. Now, working in an adoption unit, the job is more slow paced and not a lot of things are happening. Adoptions is usually the last stage when we try and find out children that are a ward of the state their "forever home." I have met many people while working here, there is a lot of diversity in not only our peers, but our cases as well. The downside of the job, is there is no incentive for your clerical staff. Staff are overworked and underpaid and there is no means of advancement. The State of Texas does not grant merit raises often, but when they do, you are not likely to see one given to your clerical  more... staff. No matter how much work you put into the job, there is no recognition and if you do want to advance, you are not likely to have a good word put in for you from the higher ups. The job has become boring and lifeless. The best part of working at the state is the benefits and flexibility that come along with it.  less
Pros
Benefits and flexibility
Cons
No means for advancement/favoritism
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Other Texas Department Of Family And Protective Services Employee Reviews

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Positive environment and the people are very commited
Business Systems Analyst III (Former Employee) –  Austin, TXNovember 16, 2017
Great organization. The department that I worked in was very positive and had great management that was very knowledgeable. The services that they provide are beyond exceptional.
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Long Hours But Rewarding
Caseworker (Former Employee) –  Austin, TXNovember 14, 2017
If you love long hours and helping the under served in society this is the ideal job for you. I had the privilege of working there for nearly 2 years and despite its ups and downs i'd go back. You have to go in knowing that you will have a caseload and that if you dont have time management locked down, it will weigh heavily on your performance. Often times you are at the will of the parents and there changing schedules. I ts not for everyone
Pros
Benefits and travel pay
Cons
Long Work days that can extend to 6 day or 7 days
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Overall rating

3.4
Based on 155 reviews
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Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
3.5
Job Security/Advancement
3.4
Management
2.9
Culture
3.2