Customer service reps treated badly
Customer Service Representative (Current Employee) – Garland, TX – June 13, 2017
I have worked at DPS almost 3 years. I started at a small office, ratty and run down but I had a good boss & co workers. Then they closed our office with no notice & dumped us at the Garland Mega Center. It is a HELLHOLE! The management team there did not even take the time to introduce themselves, we were given no training & the employees were rude & resentful. My poor boss is not treated with any respect. The supervisors have their pets, who are not held accountable for anything they do, including slacking off. Many a night myself & my co workers from our old office were there working over 9-10 hours a day, just to realize we were the ONLY employees left. Everyday you walk in to see if you schedule or seat has changed, it is so chaotic. We HATE it! DO NOT come to work for DPS unless you want NO raises, NO life balance, and a lousy management team. WALMART would be better!
bad hours, poor management team, low pay