Comfotable, laid back call-canter enviorment
Program Specialist I (Former Employee) – 1100 W. 49th St Austin,TX 78753 – September 9, 2013
Works under the direction of the Group Manager with extensive latitude for the use of initiative and independent judgment; serves as technical consultant for Texas Electronic Registrar (TER) issues throughout the unit. Establishes goals, objectives and develops guidelines to ensure effective program operations. Expert in interpreting Texas statutes, policies and procedures, unit rules and regulation. Makes recommendation and/or resolutions relation to issues for electronic registration. Serve as a Team Lead for compliance, understanding and functions of electronic registration, and relating to Texas Statutes and Unit Rules and Regulation for administrative staff, the public, TER Users, local registrars and governmental offices. Handles Legislative contacts and assist with the analysis of Legislative bills. Provides on going monitoring and evaluation of Electronic Registration operations, focusing on customer support activities. Plans and prepares goals and objectives with other programs within the Unit. Assists with all human resource management actions. Trains administrative staff and handles high-level administrative issues. Coordinates team leave schedule. Performs other duties as assigned.