Texas Dow Employees Credit Union Employee Reviews

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Job is secure if you do your job
Representative (Former Employee) –  Lake Jackson, TXJuly 6, 2017
For member facing, management is terrible. They come and go as they please and most of them do not know how to do basic tasks yet expect the absolute most from you. This place runs off favoritism. And that's how you move up here. You're constantly asked to do more and more but get nothing in return. Benefits are good but thats slowly changing. The hours are long and draining its hard when you have a family at home. They're not really school friendly you either go online or hope your school offers classes after 7. The pay could be a lot better and raises don't come often.
Pros
Work with great people
Cons
Management management management
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Tdecu
Loan Officer (Former Employee) –  Fort Worth, TXJune 28, 2017
Is a great place to work but in Dallas Ft Worth compensation is not so good. Very competitive on their rates services and products but not on compensation.
Pros
Good Stability
Cons
Low Pay
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Credit Union
Financial Service Representative (Former Employee) –  Houston, TXJune 13, 2017
An absolute great place to work, learn and grow in the financial world. Employees are treated with respect and appreciation at all times, it is truly a family loving environment.
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Great Employees poor management
Service Champion (Former Employee) –  Lake Jackson, TXMay 13, 2017
My typical day when working at TDECU was pretty good. I learned alot of new things everyday as i walked in there. The management though was not very great at all felt it was very poorly and they played favoritsm all the time. The culture was great all the employees i worked with where excellent. They were very friendly and helping. The hardest part of my job was dealing with difficult members and angry members. The most enjoyable part of my job were the co workers.
Pros
Excellent Co workers
Cons
Poor management, short lunch breaks.
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Productive and fun at times
Service Champion (Former Employee) –  Angleton, TexasApril 12, 2017
I liked it at times, but hours can be hectic. Not crazy about working weekends. Sometimes things were not as they seem within managment. Overall, great company to work for and has great benefits, but with right management operating the organization.
Pros
Hour lunches
Cons
Work late hours
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Overall - 3 stars
Member Champion III (Current Employee) –  Brazoria, TXFebruary 1, 2017
The hours are not consistent - never know when you are getting off
Schedule is usually never ready until the Friday before the following Monday & its only 2 weeks in advance.
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Good company not so good management
Service champion, member champion (Former Employee) –  Lake Jackson, TXOctober 30, 2016
Worked in several different branches and each one was different than the other. Management makes a big difference. The bigger the branch the less involved management is. Supervisors and team leads are always too busy to be present or answer important questions. The are gone extended hours and only good supervisors take a "normal" lunch time. Coworkers make the job worth while though. The are like second family. Hours can be long, sometimes having to work more than your 40 hours, having to stay late or come in early.
Pros
Great benefits
Cons
Management, hours
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Oppurtunties
Electronic Services (Former Employee) –  Sugar Land, TXOctober 13, 2016
TDECU was a great work place environment to learn new skills and plenty of room for growth and opportunities. My fellow coworkers were the best thing about working at TDECU.
Pros
Great Benfits, Family Oriented envirnoment
Cons
Short Breaks, Bad Management
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Part of the Brazosport College student work study,
Real Estate Loan Processor (Former Employee) –  Lake Jackson, TXSeptember 2, 2016
Was one of my first jobs during college. Great work experience, enjoyed been part of the banking industry. One of the first students awarded with a college scholarship, very grateful.
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The members are great!
Member Champion Team Lead (Former Employee) –  TexasAugust 10, 2016
The members are really what makes this organization - but as a salaried member of management low on the totem pole, I was given conflicting tasks and unreasonable time frames to get things done on a daily basis. I was expected to open and close the branch every day while the branch manager tooled in whenever she wanted, closed her office door and kicked back in her chair on a "conference call" or went on a 3 hour lunch to have her hair done. The member champion manager is just as bad, often disappearing for "special projects" for days at a time. Advancement opportunities are virtually zero until you have been there for a year, and you can expect to work a minimum or 60-70 hours a week while being compensated for only 40 of them. I did it for 7 months consistently, and then when I complained I was terminated. If that's the culture you want to work for, then by all means - go for it!
Pros
they do feed you a lot when they have you stay til 9pm for branch meetings, or ask you to work through lunch because they are shorthanded.
Cons
No organizational structure, no employee handbook or any type of standardized rules and regulations across the company.
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Terrific Place to work
IT Infrastructure Supervisor (Former Employee) –  Lake Jackson, TXJune 30, 2015
One of the best cultures you could possibly imagine and the benefits are off of the charts. The Credit Union industry is growing fast and the big fish are slowly swallowing the little fish. TDECU is the big fish.
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good company with great benefits
Member Care Specialist (Former Employee) –  Hallettsville, TXApril 22, 2015
Company is good to work for and benefits they offer are excellent, however when Management abuse their positions to control personal situations makes all the other stuff not worth it.
Pros
Good Company, Good benefits and great pay
Cons
Poor Management
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Great Place To Work
Financial Service Representative (Former Employee) –  Victoria, TXMay 2, 2013
Advancement within the company was slow but the people you worked with, including upper management became like another family. Benefits were pretty good, time off was good as well and the working environment was great most of the time, it had its small drawbacks like any place.
Pros
Great Co-Workers, Big Christmas Party
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Great employees to work with
Purchasing Coordinator (Current Employee) –  Lake Jackson, TXDecember 11, 2012
I have learned that every office functions differently and there is always room to grow and learn something new. Co-workers are friendly, but work is not the place for your personal life. The hardest part about my job is being micro-managed by my boss and treated like I am less than my worth. I enjoy the freedom to purchase specific items when the need arises.
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Fast paced and fast growing
Financial Service Representative Supervisor (Former Employee) –  Texas, AngletonSeptember 17, 2012
Fast paced, always looking and comparing last years quota's to this years looking for improvements.
Pros
benefits medical
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large company with small company feel
manager (Current Employee) –  lake jacksonJuly 3, 2012
great place to work, people are friendly and helpful and open to ideas from all levels...lots of growth opportunities if you want to get promoted from within. company is growing and wants to hire smart people who are also good people. The bottom line is not the Holy Grail here.
Pros
good pay and benefits, opportunities to move around the branches, tend to promote from within, not just banking, other product lines that attract smart people
Cons
can't think of any
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Administrative Assistant
Mortgage Specialist (Former Employee) –  Lake Jackson TexasJune 6, 2012
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
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Fun Workplace
Receptionist (Current Employee) –  Lake Jackson, TXMay 30, 2012
Management and coworkers get well with everyone. Easy to discuss problems.
Pros
tuition reimbursement
Cons
lunch coverage sometimes not handled properly
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Overall rating

3.6
Based on 19 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.3
Job Security/Advancement
3.4
Management
2.8
Culture
3.5

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