NEW company with inexperienced/unprofessional management
Business Office Patient Access Supervisor (Former Employee) – Flower Mound, TX – June 24, 2014
I loved the work/tasks given to me, however the management style between my director & my manager was less than professional. There was more gossip that work being done & made for a very hostile work environment. My position was a high stress job because both the manager & director as well as other directors attempted to pit me against each other or take sides. H.R. director was NEW to position & did not have the experience to correctly handle H.R. complaints, grievances, & reports. Directors/administrators seemed to "play favorites"
The most enjoyable part of my job were the staff that I supervised. They are/were wonderful, good hard working people with a true passion for patient satisfaction. I have learned so much from this job, but the most important part, be careful who you trust & always cover yourself with documentation & witnesses.
my management or lack thereof & lack of teamwork between mgmt