Texas Health and Human Services Commission Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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A productive company to work for.
Clerk II/Administrative Assistant III (Former Employee), Houston, TXJuly 19, 2015
HHSC oversees the operations of the health and human services system, provides administrative oversight of Texas health and human services programs, and provides direct administration of some programs.
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Fast paced, challenging and rewarding
Medicaid Policy Intern, Registered Nurse (Former Employee), Austin, TxMay 4, 2015
This was a worthwhile learning experience working with underserved populations. The staff was very involved and willing to offer assistance and clinical opportunities to enhance the learning experience and foster career growth.
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DO NOT EVEN APPLY
DYING SLOWLY (Current Employee), TEXASMarch 28, 2015
Pros: N/A
Cons: List is to long
I LEARNED THAT OUR GOVERNMENT GIVES AWAY MORE MONEY AND SUPPORTS SHORT CUTS TO GIVE LAZY UNMOTIVATED INDVIDUALS THE WORLD. I ALSO LEARNED THAT PEOPLE WHO ACTUALLY NEED ASSISTANCE ARE DIRECTED TO FOOD BANKS AND CHARITIES AS THE STATE IS TO BUSY HELPING OUT DEADBEATS JUST BECAUSE THEY HAVE CHILDREN.
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Needs fine tuning
Human Resources Specialist (Former Employee), Austin, TXFebruary 24, 2015
Pros: great coworkers in other areas
Cons: hr director had major favoritism
Working in the Human Resources department was not always enjoyable. Training your managers and never getting any monetary increases is very hurtful to ones spirit while at work. Managers did what they wanted and not based on specialists work ethics, and how they handled day to day operations. HR is a mess and until someone comes in to fine tune the under the radar madness, many employees will continue to have that dead spirit in getting their work complete.
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Part of the reason Benefits System in Texas is Screwed Up...
Texas Works Advisor / Case Worker (Former Employee), Austin, TXJanuary 31, 2015
Pros: leaving
Cons: cons? most of them worked there.
If you are just looking for a "pay check", desire nothing more out of life, enjoy being micro-managed by individuals whose greatest claim to fame is having worked as a Fast Food or Walmart Supervisor, then this job is for you! If you have always wondered why getting benefits in Texas is a laboriously frustrating task, understand that the fault lies not in those responsible for performing the actual case work. It is those who have simply trying to advance their careers as they approach retirement. Supervisors and Managers are so focused on "numbers" they completely needs of their team members. Employees are seldom allowed time off; especially during the holiday season. Yet management will take off the week of Thanksgiving and/or Christmas and arbitrarily give employees (office snitches) time off. Chances are you are probably better educated than most of the management team which is a threat! Most of those in managerial roles are there only because of tenure and nothing more. Overtime was never an option. Instead, it was used a threat. If you didn't work overtime you were told you would be "written up", placed on a level, etc. Regardless of whether or not the proprietary systems used were functioning properly. The Customer Care Center (North Austin) was a Slum. The best thing about this place was leaving it every day.
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Sweatshop like atmosphere
Texas Works Advisor I (Current Employee), Center, TXJanuary 14, 2015
Pros: telework
Cons: mandatory overtime
Sweatshop like atmosphere
Long hard daily hours
little management support
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Job Review
Texas Works Advisor I (Former Employee), Austin, TXOctober 15, 2014
Very stressful place to work...forever changing policies
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Productive workplace.
Medicaid Eligibility Specialist II (Current Employee), Brenham, TXOctober 15, 2014
Pros: great benefits.
Cons: few raises.
A typical day would be determining eligibility for medicaid programs for the elderly and disabled.
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Great learning experience
Texas Works Advisor (Former Employee), Dallas, TXApril 23, 2014
Great place to start government career. The training was very extensive.
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Challenging, Fast Pace
Hospital Based Worker II (Current Employee), Killeen, TXApril 15, 2014
Pros: helping families, customer service
Cons: hard work, fast pace, low pay
Working under state guidelines and policies are rewarding and also challenging. Constant change in policies and precedures. Very fast pace job, work alone, however co workers are there for trouble shooting. Knowing you are helping families in times of need, is the most rewarding aspect of job.
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Overall the state was very good to work for.
Work advisor III (Former Employee), Waxahachie, TXFebruary 5, 2014
Pros: being able to help people. the benefits were outstanding.
Cons: worked 50+ hours. no overtime and never could get time off.
I Interviewed clients for welfare. Some days was very challenging. Worked on a very strict timeline. Management was a constant turnover. Hardest part of job was telling people they were over income for benefits. And most enjoyable was being able to give benefits to people that truly deserved it. A lot of turn overs with staff.
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good benefits
Texas Work Advisor II (Former Employee), houston, txJanuary 30, 2014
Management does what they want you have no voice, on the other hand good benefits specially insurance, you can get insurance for parents and grandparents. Children covered til 24 regardless of school attendance
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Fun workplace, alot of information to obtain
Clerk III (Current Employee), San Antonio, TXJanuary 8, 2014
Pros: benefits
Cons: pay
A typical day at work we see 200 or more clients a day, Busy. Ive learned and obtain alot from working here. Data entry, processing documents, Confidential infromation. Management is real cool, Always focus on customer services, doesnt matter how hetic we get. Co workers are real cool and laid back, help you whenever you need help. Do not hesitate for anything. I will say the hardest part, is when the clients come in the office with a negative attitude. The most enjoybale part of work, is when you know you successfully helped the client. Also laughing with co workers while getting the work done.
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Great People, Fast paced
Clerk III (Former Employee), Mesquite, TXNovember 21, 2013
Pros: advancement
Cons: they were switching computer programs
Started 8:00am at front desk assisting clients with anything they needed from questions and concerns to turning in applications or pending informations.

Once the lobby had calmed down unsually around 10:00am it was time to check emails and phone messages and open the mail. the mail was normally a substaintial amount of applications so they would need to be inquired an scheduled.

around lunch time the lobby would get a little crazy again, so I would head back up there to help get everyone taken care of and cover for lunch breaks.

For the most part all the people I had the plessure of working with were great and helpfull, inclulding co-worker and management.

The hardest part of the job was tell clients that they were not going to receive benefits they feel they need desperatly.

The client interaction was my favorite part of the job.
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good work place
Sr. Java Developer (Current Employee), Austin txFebruary 8, 2013
Pros: job security
Cons: project management need to improve planning
satisfied with my job.
long term projects.
less billing
job security is good
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Mixed Feelings
Texas Works Advisor (Current Employee), San Antonio, TXJuly 28, 2012
Pros: free employee health benefits
Cons: low salary
This could be a great job, however the echelon for advancing is limited so for a career person with a Master's degree only 1-2 years of employment within this agency is recommended.