They started as a family business, and then continually became a bad company when they went corporate. They were not fair to their agents in the field. Took benefits, with barely a two week notice. They would change the way they paid bonuses without any notice, or if there was notice it would be from a week to two week notice. They lied to the customers, and made the agents do this. They were not prompt on claim pay outs. It just really was not the type of organization I wanted to continue to be a part of.