Event Staff - United Spirit Arena (Former Employee) – Lubbock, TX – September 16, 2013
Great place to work. Lots of fun events happening every semester. Had the opportunity to work lots of sporting events and concerts. Great staff team with lots of leadership ability and talent. Would suggest anyone work here.
IT Student Technician (Current Employee) – Lubbock, TX – January 17, 2018
Maintained a list of issues in a queue for IT problems that dorm students are dealing with, ranging from networking issues to virus removal and HDD diagnostics. Open office policy to walk-in students who need immediate assistance.
Learned how to manage a database and input data into a online system known as Footprints. Scheduled appointments to deal with a variety of technical issues in person and in the office.
Took calls and assisted customers with issues over the phone such as walking them through network setup, obtaining an IP address, navigating them to download necessary programs for classes and installing these programs, etc.
Decently fast-paced work at the beginning of semesters when students are getting back into town and need advice or help with setting up new devices on the network, installing programs for classes, etc.