IT Support Technician (Current Employee) – TX – April 17, 2014
On a typical day at work, I am sitting in an office without windows in the back of our call center. My main interaction with other people is via phone, and I rarely see or interact with my coworkers. I enjoy speaking to and helping my customers, and I am always willing to serve them and research their difficulties. I have learned a lot of patience and have become more self-sufficient. I work on the knowledge base and keep work orders up to date when customers are not calling.
My management will sporadically try to micro-manage, when for the first few months they chose to not give me any direction or training at all, save for listening to some phone conversations with my coworkers. My management also tends to be very loud and interrupts my phone conversations with customers frequently. This becomes stressful and disrupts the call center greatly.
My co-workers are far more knowledgeable than most of the management and are able to answer my questions and are always willing to assist me and brainstorm with me.
The hardest part of the job is simply getting the day started. After the first call comes in, my job becomes enjoyable. I work and solve problems with my customers and I enjoy helping them.
Working at Texas Tech University was one of the most positive and memorable experience I have had as an undergraduate student. It is a great place to acquire knowledge and prepare for the challenges of the working world.
In a typical day as a Community Advisor, you deal with residents asking plenty of questions about things that they could have figured out themselves. Supervisors making work easier on themselves by giving us more work that is not necessary to the job. There are multiple programs thrown by the Community Advisors to educate the residents within the hall. At night, you may have to deal with issues with the residents, such as lockouts, roommate issues, intoxicated individuals, suicide prevention, it can be very random.
Free housing and meal plan
So many programs, interactions, and less time for personal and school life.
Texas Tech is a great place to work, but it is very difficult to get into Tech unless you know someone or get lucky during the hiring process. Once you get into Tech, however, don't expect for there to be huge sums of money thrown your way or expect to get big raises because the state is cheap and doesn't offer up big pay days or raises. But the benefits are the best I have ever come across and it's a great atmosphere to work in.
The rigorous engineering programs at Texas Tech University prepares alumni to be competitive in the job market. The Texas Tech Chemical Engineering department pushes its undergraduate students to be prepared for graduate level work - whether in academia or in industry.
During my time at Texas Tech University, I've had quite a few managers, most of whom cared for me as a person as well as an employee. My last set of supervisors did not have the same morals and standards. After nearly 14 years of service, my title was never changed.
This being said, it was a decent place to work at, where I stayed busy taking care of databases, servers and all my customers.
Graduate Teaching Assistant for Human Anatomy (Current Employee) – Lubbock, TX – March 4, 2017
Texas Tech University is a great institution that works to promote student growth and education to allows the student's possibility to grow and exceed in whatever the students dare to dream to do and become.
Apparel Design Studio Lab Technician (Former Employee) – Lubbock, TX – March 3, 2017
Overall I learned a lot about maintenance of different equipment in a studio. The hours were long and I was mostly a glorified doorman (the door code stops working for students after 5pm) so most of my job was sitting and waiting. Several students would ask my advice on their current projects. When I didn't have anything to work on myself and nobody came in, the hours would drag, especially if you had a late shift.
This is the place where I gained my knowledge and skills that lays the foundation for my future career. I have learned to work with my classmates and my professors. This greatly enhanced my independent critical thinking and my problem solving skills.
A typical day would be filing any papers the budget director had finished the day before or before I got to work. I would file papers in the correct folder according to the FOB code. I would scan any papers she asked for me to scan for her, using a printer in the office. I would also enter information in excel spreadsheets for any account, to see what the budget was for the account. I would also go through and balance spreadsheets for revenues and expenses.