Operations, Administration, Event Logistics Roles
The Aji Network, Inc. - Mountain View, CA

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Operations Coordinator

Sales Assistant and Event Coordinator

Part-Time Administrative Assistant

The Aji Network helps ambitious businesspeople accumulate uncommon knowledge to produce competitive advantage, superior value and top 1% annual incomes between $400k and $4m to fulfill their lifestyle, financial and business ambitions.

For more than 25 years we have offered a variety of courses, programs, workshops, and online papers and videos that enables our students to increase their incomes an average of 80%.

We hire individuals who can think and act strategically, who are willing and able to learn, and who are willing and capable of performing at high standards, moving with velocity and are able to innovate.

You must be worldly, attentive, ready for action, thoughtful, thorough and rigorous in your work.

We are hiring for three roles: an Operations Coordinator, a Sales Assistant and Event Coordinator, and a Part-Time Administrative Assistant.

NO RESUME WILL BE CONSIDERED WITHOUT A COVER LETTER.

GENERAL RESPONSIBILITIES

Supporting sales and course staff in the office, at conferences and other live events

Answering phones, assisting callers in resolving questions or issues wherever able

Managing the department’s e-mailboxes, calendars and postal mail

Managing course and program participant correspondence

Working at all course conferences and events

QUALIFICATIONS

To perform these jobs successfully, an individual must be able to satisfactorily perform each essential duty identified above. Strong verbal and written communication skills are required.

These jobs both require a high level of organization and attention to detail, and each individual must be able to anticipate and immediately communicate problems in performing the essential job functions and responsibilities of their job. To perform both of these jobs successfully, an individual must also have a valid driver’s license and driving record appropriate for his or her responsibilities.

EDUCATION AND/OR EXPERIENCE

A four-year college degree is required with an emphasis in business preferred.

Working knowledge of the Microsoft Office software suite, Salesforce.com, Learning Management Systems, Adobe Creative Suite, and any other software programs used by the company is required. Other related experience or training may be acceptable if approved by the Operations Manager.

As an employee of The Aji Network you will have the opportunity to work with top-performing business owners, entrepreneurs, executives, managers and expert individuals as we continue our current courses and programs and introduce our new web-based offer, The Aji Space.

To qualify, you must be able to:

Cooperate and coordinate well with others

Maintain a good mood while performing at high standards

Learn, think, invent, innovate and move with velocity

Stay centered in the concerns of our executives and managers and be willing to help them in a way that is low cost

To learn more about the strategy we teach that has helped participants in our courses and programs significantly increase their value in the marketplace, visit us at www.aji.com .

If you have been looking for a rewarding and meaningful role with a stable, reputable company with more than 25 years of success in the marketplace, please contact us so we can learn more about you and your ambition.

Operations Coordinator

We are recruiting an Operations Coordinator who is accomplished, enthusiastic and passionate about:

Managing course registration -- participation agreements, student profiles

Managing course fulfillment -- assignments, RSVPs, conferences, and certification

Producing real results, continuous learning and growth

Increasing the sales team’s capacity to fulfill on revenue promises and quotas

Engaging with customers to assist in fulfilling our offers

Speaking with prospects and having marketing and prospecting conversations with them

Inventing new practices for operations and administration

The Operations Coordinator manages all aspects of the company’s courses and programs, including but not limited to the course or program’s enrollment, fulfillment and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Individuals in this role must be capable of:

Planning Course calendar for assignments and conferences

Managing all aspects of Course registration, including but not limited to:

Producing and processing participation and tuition agreements for new and continuing Course participants

Completing participant registration and de-registration

Processing payments and managing receivables and refunds

Creating reports for the Sales Department

Communicating with Course participants to resolve any issues or answer any questions regarding their assignments, tuition payments or paperwork

Creating Course participant profiles and maintaining the Course participant database

Managing all aspects of Course fulfillment, including but not limited to:

Preparing, sending (or uploading), and receiving assignments

Preparing, sending, receiving and processing all conference RSVPs

Managing all aspects of each Course conference, meeting or event: participation, overall class assessment, handouts, conference timeline and conference binders, requests of staff

Reporting to senior management any concerns about course participants

Managing all aspects of Course certification, where applicable, including but not limited to:

Coordinating certificate production with vendors and staff

Assessing who will receive certificates

Preparing, sending and recording Course certification

SUPERVISORY RESPONSIBILITIES

The Operations Coordinator supervises all company employees involved in course fulfillment, including administrative staff, vendors and contractors hired on an as-needed basis.

Sales Assistant and Event Coordinator

We are recruiting a Sales Assistant and Event Coordinator who is accomplished, enthusiastic and passionate about:

Managing multiple events -- conferences, meetings, workshops, conference calls -- and strategic projects

Producing real results, continuous learning and growth

Increasing the sales team’s capacity to fulfill on revenue promises and quotas

Engaging with customers to assist in fulfilling our offers

Speaking with prospects and having marketing and prospecting conversations with them

Inventing new practices for sales administration, marketing and sales

Introducing our company to ambitious businesspeople, businesses, organizations and associations

The Sales Assistant and Event Coordinator is responsible for all aspects of the following: company events including conferences, marketing events and conference calls; customer service at events and communications via email and phone; increasing revenue by making offers to ambitious businesspeople; sales coordination and conversations; office logistics; managing vendors who support events and office logistics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Individuals in this role must be capable of:

Managing all activities related to our conferences, marketing events and conference calls, including but not limited to:

Reserving conference/hotel facilities and negotiating contracts

Room diagrams, menus, handouts, visual aids and nametags

Conference equipment set-up, tear-down and maintenance

Event schedules and budgets

Making travel arrangements

Purchasing supplies

Course registration and enrollment

Working Saturdays for at least 12 conferences each year

Fulfilling the daily commitments and standard operations of the office:

Mail, shipments and faxes; the phone system and voicemail; server backup; ordering and stocking office supplies and budgeting

Maintaining, updating and backing up the computer network, internet connections, workstations and websites

Maintaining all office equipment, storage facilities and office systems, such as phones, postage meter, air conditioning and heating, etc.

Building and maintaining vendor relationships

Using Salesforce.com as a powerful tool for sales operations

Creating and updating prospect and customer records in Salesforce.com

Maintaining the functional areas of data management, forecasting, registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports

Maintaining system metrics to track trends in usage and data integrity

Working with customers and prospects

Communicating and coordinating with potential and existing customers via phone, e-mail, postal mail and in person about upcoming events, new and existing offers, application, registration, questions about their participation in any offer, and issues involving agreements, paperwork, payments, refund requests, etc.

Making assessments and interpretations of potential and existing customers, customer groups, sales activities, projects and customer satisfaction to generate relevant, effective sales reports

Leading potential and new customers through the application and event registration process

Producing customer satisfaction

Performing other job-related duties as requested

SUPERVISORY RESPONSIBILITIES

The Sales Assistant and Event Coordinator will supervise vendors and contractors during the conferences and marketing events. They may supervise other employees as designated by their manager at any time.

The position also requires managing the conference equipment moving company, audio/video service providers and any other vendors used.

Part-Time Administrative Assistant

We are recruiting a Part-Time Administrative Assistant who is accomplished, enthusiastic and passionate about:

Managing multiple obligations -- processing registrations, proofreading documents, generating reports -- and strategic projects

Producing real results, continuous learning and growth

Increasing the sales team’s capacity to fulfill on revenue promises and quotas

Inventing new practices for administration

The Part-Time Administrative Assistant is responsible for all aspects of the following: maintaining office supplies and organization, greeting visitors, proofreading and editing documents, filing paperwork, registrations and conducting research.

ESSENTIAL DUTIES AND RESPONSIBILITIES

As an Administrative Assistant of The Aji Network, you will be responsible for:

Preparing and properly formatting various correspondences and documents, and proofreading/distributing as assigned

Processing student registrations

Preparing, proof-reading and distributing assignments and conference invitations

Receiving and checking in assignments and conference RSVP's per the course schedule

Preparing conference materials

Greeting incoming visitors in a professional manner and promptly notifying appropriate staff of their arrival

Filing correspondence and documents as necessary

Conducting research as requested, such as income and net worth statistics

Generating reports, preparing and monitoring invoices and payments

Receiving, sorting and distributing incoming mail, preparing outgoing mail and monitoring shipments

Receiving and signing for courier deliveries

Maintaining office supplies

Performing other related duties and working on projects as assigned

Performance in this role requires:

Familiarity with standard business concepts, practices and procedures

Knowledge of standard office equipment and computer software (Microsoft Word, Excel and Outlook are required; Adobe InDesign is a plus