Able to help people to enrich their lives
Health Support Specialist (Current Employee) – Troy, NY – April 30, 2015
A typical day consists of helping people get ready for their day, such as getting dressed, giving meds, and sometimes bringing them into work. Sometimes I am able to bring them out to do something fun, like going to a baseball game or on vacation. I also bring them to their doctors' appointments. There is a lot of paperwork.
The most enjoyable part of this job is helping people to have a better quality life. I like that I can make a difference in their lives.
The hardest part is management. They let certain staff do things they shouldn't be doing because they are afraid they will quit or get fired and then have to cover those shifts. Or, if for some reason they don't like a particular staff member, they will write them up. I personally haven't had these type of issues but I have seen it happen many times.
Management also does not like to be questioned.