Horrible pay and waves of micromanaging but lots of flexibility and PTO
DSP (Former Employee) – San Francisco, CA – November 30, 2015
My days are pretty enjoyable so long as management doesn't micromanage me or send out a passive aggressive email. Working with this population has been very rewarding and while we make way below the poverty line, even in managerial positions, the flexibility and PTO are very nice. It's also nice to have flexibility in your day and have the ability to be out and about.
The management is 50/50 with a huge margin when it comes to knowledge and support. Some really care about the staff and clients and get how challenging and under-paid our work is so they support their staff. Others are pretty incompetent and can create many barriers to doing meaningful work.
Because the turn over is so high, virtually nobody gets fired.
Overall, the work is ridiculously undervalued. It can be pretty stressful on some days so when you get a bad manager or director it can ruin your experience. On the other hand, when you have a good manager and a reasonable caseload it can be a really rewarding.
Flexible schedule, sick and vacation days, job security
Pay, management and directors