The Basement Doctor is committed to conducting business in an honest and professional manner. We are dedicated to serving our customers and the general public. We recognize that without our customers, we would not be in business. Our goal is to provide our customers with 100 percent satisfaction. We pledge to those who place their faith in our company that we will never take advantage of their trust. We will sell only quality products and services, using ethical and moral selling practices. We are committed to working with our customers to resolve concerns they express about the quality and value of work they receive. We strive to create lasting relationships with our customers as we provide them with products and services that improves the environment and value of their home.
We acknowledge that our success is a result of the dedication and efforts of all of our personnel and their families. Each associate plays an important role in the degree of success the company achieves. We intend to deal with all of our associates in a fair and professional manner. We will meet their financial and personal needs in relation to their job responsibilities and performance. We will strive to respect everyone within the company and insist that each person respond to customers, peers, superiors, and subordinates in a professional and respectful way.
The Basement Doctor team has been serving Ohio since 1987 with the goal of making homes drier, cleaner, healthier, safer and more energy efficient places to live. We provide a free, no hassle, basement finishing, waterproofing, foundation repair, and crawl space inspection along with written repair estimates to homeowners. If someone has a wet or leaky basement, damp and dirty crawl space, mold or mildew problems, a bowed wall, cracks in their foundation walls or foundation settlement then they should give us a call.
The Basement Doctor respects our customers and their homes; expertly performing the contracted work, being punctual, employing a drug free workforce as well as skilled and experienced installers. We only use ethical sales practices, and honor warranties without hassle. All of our staff follows clear rules of respect, responsibility and integrity. We treat homeowners the way we want our own families treated. – less