The Body Shop

365 reviews

About The Body Shop

Promoting beauty in the customer's eye instead of the beholder's, The Body Shop International sells skin and hair care products so natural they sound edible (such as Coconut Milk Body Lotion and Banana Shampoo). The company combines activism with marketing, encouraging women to focus on self-esteem as well as social and environmental causes. The Body Shop operates more than 2,700 stores (the majority are franchised) in 50-plus countries. It also sells its products, such as its new Natrulift firming skincare line, online and through The Body Shop at Home, an in-home sales program in the UK. Founded in 1976 by Dame Anita Roddick, The Body Shop is owned by France's L'Oréal.

New products and new markets are key to The Body Shop's growth strategy. The chain has consistently delivered about 4% of its parent company's total sales over the past three years. In 2011 its total sales grew by nearly 2% vs. 2010, driven by the addition of about 140 new stores and a solid 4% gain in same-store sales. The Body Shop grew in both Europe and North America, while expanding into new markets in the Middle East (Saudi Arabia and Egypt), Asia (India, Hong Kong), and Eastern Europe. The chain is aggressively growing its online business and its presence in global Travel Retail outlets in about 45 markets worldwide. The strong sales growth and increase in profitability in 2011 came despite the fact that The Body Shop's ethical and environmentally friendly practices, including no-animal testing and the use of sustainably sourced oils and other vegetarian ingredients, lead to higher prices for its products than rivals such as Bath & Body Works and Burt's Bees.

The eco-friendly cosmetics chain added more than140 new stores during 2011 and launched several new products: Brush with Fashion, a make-up collection for younger consumers; Earth lovers, a line of 100%-biodegradable shower gels; and White Musk Libertine, a new fragrance based on animal-friendly must and Community Fair Trade organic alcohol.

  • Lily Cole for The Body Shop "Beauty With Heart" campaign (via audiovisualjunkie on Flickr)

Reviews

Overall

3.9
Based on 365 reviews
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Great place to work
Assistant Manager/ Sales lead, Arlington, VA - September 17, 2014
Loved everything about the job. Great people who care about the costumer. Always made every guess feel welcomed. Very easy going and understanding. My manager took me under his wing and showed me how to provide the best service. Learn my products and know what I'm talking about. The best part about the job was having the owner of the company meet and greet every single employee.

Salaries

Jobs in New York, NY

  • Assistant Shop Manager

    Queens, NY
    Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace....
  • Assistant Shop Manager

    Queens, NY
    Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace....
  • Assistant Shop Manager

    New York, NY
    Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace....
Claimed Profile
Headquarters
New City Court
20 St. Thomas St.
London, United Kingdom
Revenue
$1B to $5B (USD)
Employees
1,001 to 5,000
Industry
Links
The Body Shop website