Food Runner (Former Employee) – McLean, VA – June 25, 2015
Fast paced work place that taught me how to talk and deal with customers. Met all kinds of people working in the restaurant business. The hardest part was learning how to deal with rude customers, but the best part was learning how to treat them with respect and the best customer service possible.
Bartender (Former Employee) – Rosemont, IL – January 22, 2017
I worked at the Rosemont location as a bartender for 8 months. Im transferring to the Denver location now. But this has been a great location to work for. Amazing staff that works as a team with great attitudes. As a bartender expect to be there 10-13 hours on days you do doubles. Its mostly prep work and stocking but its just a long day either way. The regulars are amazing people, always respectful and kind. Busy location with lots of foot traffic. Monday- sunday is always busy so be happy with week day shifts. The management is amazing, Very professional and will bend over backwards for whatever you need. Truly friends in my book. The bar could use a few tweaks to make it run smoother, but overall its a great bar to work for. The compensation is great!
Server (Former Employee) – Dunwoody, GA – November 17, 2016
Working here I was able to fine tune and sharpen my hospitality skills. I had amazing regulars & made good money. However, we really struggled coming together as a cohesive team for the first couple of years, & saying there was a lack of unprofessionalism is an understatement! Hopefully they now have a management team in place that actually supports the core values & can help this location reach its potential.
Great guests, good compensation
Unpredictable, immature management & uncomfortable working environment
Hostess (Former Employee) – Raleigh, NC – March 20, 2017
Everyone has their own sense of humor and very different personalities but they were great to be around and made everyone feel included. They went the extra mile for their customers and their co-workers in everything they did, everything was precise and well thought out.
Wine Director & Service Manager (Former Employee) – Atlanta, GA – February 22, 2017
The Capital Grille is where I received much of my wine knowledge. My responsibilities included ordering the wine, take inventory of the wine and making sure that the servers had all the information about the wine to properly seel it to our guests.
Hostess (Current Employee) – Atlanta, GA – February 8, 2017
Management is unorganized and will never take responsibility. The servers make a lot of money but they have a "busy season" and a slow season. The hostess are required to do jobs that are not in the job description without being compensated for the outside job.
Hostess (Current Employee) – Washington City, DC – January 19, 2017
Laid back but very intense when busy. Management is very supportive will assist whenever and wherever needed. Unless you're interested in becoming a manager growth is nonexistent. You can become bartender, host or server but, not a lot of options.
Hostess (Former Employee) – Charlotte, NC – March 7, 2017
Darden is a TOP 100 Companies to work for for a reason! The Capital Grille is a wonderful restaurant to work for. The management and work life is amazing. You have to have a love for hospitality though! It is challenging!
Great place to meet great Friends and make great money
Server Assistant in fine dining (Former Employee) – Chestnut Hill, MA – September 15, 2016
A typical day at work was busting my butt as a server assistant:flipping tables, filling waters etc. and at the end getting great money. Since money is distributed with a computer system i feel like it aids against servers shorting you on tips. Sometimes they even throw in extra on-top if your real efficient and fast.
Lead Cook II (Former Employee) – Kansas City, MO – November 8, 2016
Hard hard work no breaks no sick days maybe 1 day off if you ask but only if you're not that 'good' lazy management slow never lifts a real finger but take all the perks if you're a work horse who doesn't want recognition for your hard efforts definitely the place to be
Lead Server (Former Employee) – Dunwoody, GA – August 29, 2016
Great training and management. Provides all the tools needed to succeed. Consistent training and development to improve ones self. Fun and professional staff that works together. Gained extensive knowledge on food and wine.
Hostess (Current Employee) – Charlotte, NC – July 7, 2016
Managers are friendly and understanding. They are very thorough when training a new-hire. My training lasted about two months and I will be forever grateful for the skills they taught me. They want you to grow with the company and as a person.
Hostess and Private Dining Assistant (Current Employee) – Atlanta, GA – April 26, 2016
Working at The Capital Grille is very interesting and full of surprises. From the private dining events we host to a regular Monday afternoon lunch, there is always something to do and it is always interesting. I have learned that I have more patience than I thought I had prior to working here. The hardest part of the job is not being able to send holidays with family members. I would say the most enjoyable part is meeting new people and getting to learn more about all the applications that create a fine dining experience.
Host (Current Employee) – Chicago, IL – April 26, 2016
A typical day at The Capital Grille is busy, productive, and an over all smooth transition. What I've learned for being at the host stand was how to better manage a large volume of people, better communication skills and guest experience. My co workers work as a team to assure guest are cared for with any needs or concerns. The hardest part of work would be a large volume of guest coming in at one time. Being able to check in guest, seat the guest, and assist with other host duties is a task, but the job nevertheless, gets accomplished. The most enjoyable part about being a host at The Capital Grille, is meeting and interacting with different guest that come and dine. Friendly and very informative conversations and exchanges within a welcoming culture.