Very busy restaurant that is committed to a "yes" and "guest first" culture
Hostess (Former Employee) – Costa Mesa, CA – January 3, 2018
This place is a great place to work if you like to keep busy and have a love and background for fine dining/hospitality. Majority of management was fun and pleasant to work with and all managers were committed to acting "guest first". Some managers were more supportive than others when it came to assisting staff when it was busy. There were some managers who like to micro-manage and were sometimes very stressful to work with though. Servers were very competitive and greedy. You get "mystery shops" which is a good way to keep the staff committed to service. There was also a lot of favoritism and that lead to a lot of drama between staff. Also expect to face some issues with scheduling every once in a while, there is constantly fluctuate in staff, meaning there are a lot of times that they are short staffed and there is a lot of understaffing on busy nights and when it gets busy or is holiday season there is a very unlikely chance you'll get your ideal schedule or your time off. Because of the industry, you will of course deal with some very high maintenance people, which can add stress to everyone, but it just comes with the job. An overall good experience, but the drama and lack of support that lower level employees go through can make this job more difficult than most would like.
Family Meal and Discounts