It was a productive place to work.
Customer Service Representative (Former Employee) – Blue Bell, PA – May 31, 2012
A typical day at work there was interesting, no phone call was the same. There was always something different every day. I learned a great deal from co-workers and customers that would call in to make payments on their supplemental insurance coverage. My management team was awesome, they stood by you and backed you up with higher management. My co-workers were awesome as well because whenever you needed help or had a question they were willing to answer any question you had. I would have to say that the hardest part of my job was when I had a customer that was giving me a hard way to go the second that I answered the call, she was very nasty to me and she wouldn't give me any information that I needed in order to verify her account, she eventually did give the information that I needed along with information that I didn't need, then she requested to talk to a manager. I would have to say that the most enjoyable part of my job was when I got recognized by higher management for two different customers giving me praise to my managers and then my managers forwarding the messages to their managers.