Most people that are sales representatives are good people.
No chance to advance in the company, basically no perks
to working there, management is a joke (especially upper management), benefits are expensive, if you work in a slow store it's not worth it, if a customer doesn't pay their bill three months later after you sold them a phone you get money taken out of your paycheck, no raises if you don't get promoted, company clearly tries to not pay you by making hard to reach "bonus" goals, everything TCC sells is more expensive than verizon corporate, terrible hours (I usually work 10 hour days) and you get no lunch time so if its busy you never get to eat, most customers are frustrating to deal with, you have to pay for your own business cards or Verizon apperal.
Advice to Management:
The only people that make money for the company get paid the least, really makes no sense. Almost no way to move up in the company. A couple paid sick days would be nice instead of having to use your PTO that you EARNED. Constant turn over rate is frustrating. I'm on my fifth manager in less than two years of employment and i've had 19 different co-workers (5 person store). No one listens to the grunts (sales reps).