The Cheesecake Factory Employer Reviews

Busy restaraunt that has taught me how to multy task and handle problems by myself. The hardest part of the job is the amount of walking you have to do. The most enjoyable part are the people I work with

Not my favorite job. I don't care for serving nearly as much as bartending. And this location happened to draw a clientele that tipped very poorly. The most enjoyable part of the job was making friends with the other servers, but other than that, there wasn't much I liked about it.

The easiest part of my job was to smile. I had so much fun working here. I felt extremely comfortable with everyone, plus I loved the dress code for front desk. It made it extremely easy coming from a salon to wear all black! I most enjoyed helping guests get the seating arrangements they wanted in a timely manner, and dealing with customers who weren't – more... so happy about our wait time (it was always so busy!). The hardest part of my job, would be between the hours of 2-4. The server staff would drop tremendously, I would be the only one at the desk, answering calls and seating guests, which sometimes became difficult feeling like I needed to be two places at once. But overall, I really miss this job, and all of my co-workers. Including the management who gave me the lead opportunity based on my skill and past. They really had faith that I would succeed, and I did. – less

The Cheesecake Factory is a great place to work. The managment is very caring and in tune with the company. The employees work very well together.

I Love my job at 'The Factory'. I am responsible for getting the right food to the right table and keeping the Expo line immaculate!

I've learned a lot about the importance of being respectful no matter how I am feeling. In the workplace, my feeling do NOT matter. It is about giving great service to our guests, working well with others and always having – more... a positive, energetic attitude.

My management team is very professional and my co-workers are the absolute best!

The hardest part of my job is leaving without taking home a dinner.
The most enjoyable part is seeing the satisfaction of the guests! – less

Providing excellent customer service in fast paced environment and utilized multitasking skills!

As a baker you're responsible for preparing all the desserts in the restaurant. Over the last two years I grew to learn over 30 flavors of cheesecakes and their ingredients. Our bakery team is fairly new and just testing the waters when it comes to responsibilities and advancement. The hardest part of my job it that newer employees that have never worked – more... in the restaurant business do not understand the seriousness of product presentation and customer service. I enjoy working with over 300 people in different departments. You will make life long friends – less

I learned more about hospitality and good service. Great manager and coworkers.

We make state minimum wage as servers, management drags us in to work an hour food run shift, and we make $10. When the patio is open, the patio servers get seated a lot, while the guests complain about it being too windy/sunny/hot/cold/humid/ and "there's a bug in my lemonade." My co-workers are great, I wish I could say the same for my guests; leave – more... your attitude at home. The sidework isn't too bad. The hardest part of my job is dealing with some of the needy guests, while other guests are awesome and don't need the attention. Management will write you up for not claiming enough tips, well....if you can get a table of minorities to tip I'll happily claim the money. The most enjoyable part of my day is pulling out of the parking lot to come home. I regret coming to work for this company. – less

High volume restaurant with 180 staff members. Engaged staff that executes the product. 8000 to 12000 guests a week. The best part of the job was watching the staff grow and make our guests happy.

I was only at Cheesecake Factory 4 months, but from what I saw, they are a business that only wanted the money off the table and thats about it. They are run by people that wouldnt know the name of there employees even if everyone had the same name.

I love working at this restaurant. I would enjoy telling you about my experience further.

as a company cheesecake factory is one of the best companies around, the advancement opportunities are very good i started in march of 11' and within the first few weeks i was trained on each station of the line and and by the 4th or 5th month i was in line to become a shift manager.

Staff is very supportive and helpful in teaching you the skills to be an excellent server.

This job has been great for me to help strengthen my communication and organization skills. Because of the fast paced experience I have been able learn how to manage my time and priorities wisely.

The restaurant get super busy, so you'll always be moving around seating guests and they're big on making small-talk with them on the way to their tables. You'll also be helping servers make complementary kids plates for the kids at the tables. Parents are always really appreciative of that which is definitely great for the servers. There are about – more... 200+ servers alone so it's hard to get familiar with all of your co-workers names. If you get a phone call asking for an employee, it's a little chaotic trying to track them down if you don't know who they are--admittedly, this could be because our restaurant was new and no one really knew anyone. It's the typical front desk job, you have some side-work to keep on top of and obviously wait lists can get a little stressful if you're not sure what you're doing, but ultimately it's a really easy job! – less

This company is nice if you like fast paced movement. Management wasnt very great but the job itself is the place to be. Co-workers are friendly most the time. It does get very stressful because there are alot of guest in and out at all times, which does give you time to stop and breathe. Overall the workplace was very respectful.

Listening to and executing all guest requests. Creating an environment where absolute guest satifaction is the highest proirity. I am responsible for making the guest experience enjoyable and memorable. I work with different groups of people that interact to make the business run as a whole. Being a huge team player is an important factor. I love being – more... around people and selling a product I believe in. – less

As a student, I loved this place, however it's hard to find people that take it seriously that aren't in management.

I loved working at The Cheesecake Factory! I had so much fun meeting our regular guests, meeting all the employees and managers. I liked the fast paced weekends. My favorite part of the job was seeing all of our happy guest leave with big smiles and full stomachs. The hardest part of my job was seeing an unhappy guest leave.