The Cheesecake Factory
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
27 reviews

The Cheesecake Factory Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Have to know how to mutli-task
Server/Trainer (Former Employee), Los Angeles, CA –
Pros: learned how to time manage and emotion manage
Cons: i had to wear an all-white uniform.
I was at a very high traffic store so I was always busy during my shifts.
The hardest part was the training- learning a menu with 350+ items as well as the 20+ steps of service needed to be performed for every table. Being so busy also means having to multi-task as I was waiting tables, running food, and handling my own bank while making sure I hit – more...  every one of the 20+ steps of service.
I learned how to be patient and have a sense of urgency at the same time.
The hardest part was being friendly even when having a horrible night (i.e. crazy busy, kitchen being slow, bad tips, etc.) but even so it wasn't terrible hard to get over myself and have a good time regardless.
I loved my co-workers, they were always willing to help eachother out. – less
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good Company to work for.
Busser/ Server (Former Employee), Monroe Ave, Pittsford Ny 14618 –
Pros: great co workers
Good Company to work for. I enjoyed the managment. My co workers were very positive influences.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Wow what a job!
Kitchen Manager (Former Employee), Edison NJ –
Pros: the most professional place i have ever worked.
Cons: commute.
One of the most difficult but exciting jobs I have ever had. The dedication displayed by my fellow managers and co-workers was could not be compared to any other job I have had. The only reason I left was because of the long commute and the stress it put on my family.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive yet sometimes difficult place to work
Baker/Cashier (Current Employee), Short Hills, NJ –
Work is constantly moving. It is a hard job at times as many people give a small window of availability thus leaving people like myself to constantly pick up the slack. Due to corporate talking to all the restaurants, employees are not allowed to go over 40 hours which I find a bit unfair yet I cannot fix it. All in all, the most enjoyable part of my – more...  job is making sure the patrons that enter receive a great experience. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
exclusive place
Server (Former Employee), San Francisco, CA –
very exclusive place to work from banquet to 2 of the restaurants that serve lunch.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Pays the bills
Server (Former Employee), Burlington, MA –
Good money, good benefits, bad everything else. Be prepared to be treated like an indentured servant by management and should you dare to give them 2 weeks notice you will be let go. Completely backstabbing culture throughout the management structure and it results in them being tremendously untrusting. They are trained to use strong arm tactics in – more...  dealing with employees and to motivate by lying. They knowingly hire illegals and people on expired work visas because they can mistreat them without fear of reprisal. There are, however, plenty of fun people to help pass the time. – less
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Worked in Bakery
Bakery Assistant (Former Employee), Virginia Beach, VA –
Pros: good pay
Cons: late hours
prepare deserts and coffee drinks for the customers in a timely manner.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
overall i really enjoy working here
Server (Current Employee), West Palm Beach, FL –
Pros: break are hard to come across
i love my management team . they are super supportive !! they are very helpful when it comes to my school schedule.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great Food!
Training Server (Former Employee), Scottsdale, AZ –
The Cheese Cake Factory is a great place to go and eat. It is not overly expensive, and the food is fantastic. However I would not suggest anyone to work there. My experience overall was rather unpleasant.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Best staff
Server (Former Employee), Edina, MN –
Pros: 50% off food
Cons: having to work sunday brunch
I worked at CCF for over five years. My fellow colleagues were the best I've ever worked with. Management was very good about working with your schedule. Clientele can be so-so somedays, but that is just the way it is in this industry.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
cfun
Senior Kitchen Manager (Former Employee), Chicago, IL –
fun plave to work, no qualuty of life, 7 days work week, good salary, not very much in the way of security
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A good place to start in the industry
Greeter, Server, Trainer (Former Employee), Fresno, CA –
This job will give you a good idea of where to start in the industry. I worked here so long ago its hard to say what the dynamics are currently like.
Was this review helpful?  Yes (2) No (1) Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Excellent environment, very good management
Bussser (Former Employee), Los Angeles, CA –
Pros: good work system, great work team.
Cons: nothing at all
The environment was always good, friendly co-workers. The work system was very a good. Good and friendly training system. Excellent management
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
fun fast paced environment great management
Customer Service (Former Employee), Short Hills, NJ –
Pros: management, great hours, great pay
working at the cheesecake factory was extremely fun. if it werent for me living so far from the closest one i would still be employed with them.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
GREAT company to work for
Executive Assistant (Former Employee), Calabasas, CA –
Pros: team work environment, everyone has passion for the company!
Everyone loves the Cheesecake Factory. The corporate office is just as much fun as eating in their fabulous restaurants.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive place to work
Front Desk Host/Representative (Current Employee), City of Sunrise, FL –
Pros: management
Great place, management, atmosphere, and experience. Enjoyed the managers making sure I was confident in my job. My co-workers always had a positive attitude, it felt like a genuine team effort everyday.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
GOOD MONEY & FUN PLACE TO WORK!!!
Waitress/Trainer (Former Employee), St. Louis Galleria –
Pros: fast paced, good money, and great co-workers!
Cons: little to no breaks, scheduled off times are not guaranteed
I really enjoyed working there... Management was great but they were in transition towards the end of my stay. I absolutely loved all of my co-workers! This is truly a great place to work!!!
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Well run/ great company
Hostess (Former Employee), Sawgrass Mills –
Pros: area, management, co workers
Cons: stressful shifts
Cheesecake was a great place to work. Managers are on top of everything & very profession
Was this review helpful?  Yes (2) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
fast paced, friendly and demanding
Kitchen Expeditor (Current Employee), Washington, D.C. –
If you are someone who is comfortable with yourself, you have a sociable personality and can make friends with anyone, this fast-paced environment is perfect. However, because of the company's guidelines and "recipes" the job can be seen as demanding and trying at times. Focus on the new adventures, friendly attitudes of staff and you will have no worries.
Was this review helpful?  Yes (1) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun, Busy, friendly environment
Server (Current Employee), NY –
Pros: 25-50% discounts
Cons: you have to be on your feet all day
You are constantly meeting new people celebrities as well. The employees there are very friendly and you eventually become family with all of them. You see great cuisines that are made fresh. Great place to work and build up team working skills and multi-tasking.
Was this review helpful?  YesNoComment

About The Cheesecake Factory

The Cheesecake Factory Incorporated operates 160 upscale, full-service casual dining restaurants, 146 under The Cheesecake Factory – Read more