Sales Store Manager (Current Employee) – Gaithersburg, MD – April 20, 2015
A typical day at the children's place would be myself and one other associate coming in, in the morning. I review all communications from upper management. Basically any updates or changes within the company. I would review our sales plan for the previous and current day to see week to date where we are as far as our sales plan. I would prepare a daily road map. Its basically a tracker to keep us in knowledge of our sales on a hourly bases. All while having my opening associates perform the daily morning routine (Cleaning stores front display windows, dusting impulse fixtures and cleaning mirrors). I than would open all registers and balance them if i was not the closing manager from the previous night. I would then go over sales plans and numbers with my associate. Make sure they are aware of all promotions and goals for the day so that they are able to sale and engage with customers comfortably. I will then assign a task to my associate for them to work on in between customers. It could be from processing merchandise, to replenishing the sales floor or setting up a new fixture and display with accessories. For myself we usually always have floor changes and updates. So i pull out everything i need to the floor (hardware and merchandise) so that myself and my associate are always available to the customers. In between projects myself and my associate are greeting and offering shopping bags to each customer that enters our store. We are offering up our full attention and service providing exceptional customer service to customers. Creating a fast pace and friendly environmentmore... for the parents and children that enter our store. We have a wide variety of customers here at the children s place so i meet a lot of cool moms and dads.
Working at this company for five years, I have worked in every part of management you can within the retail store. So i have learned a lot. I've learned the ins and outs of the company. I've learned and got to experience how other store managers have ran and run their stores. I've traveled and had the opportunity to run a few other children's placelocatios within my district. With all of this i learned the true meaning of customer service and how to be and provide that experience for the customer. I learned and grew to be able to recruit and lead my own management team within my own store. I learned how to be a great leader and develop leaders that have gone off to have there own stores.
Management at the Children's place has been inconsistent sense i started at the company. From the vice president of the company to the regional manager to my district manger who will be the third sense I've been with the company. When i first started at the company we had a district manager who was actually interested and knew exactly what was going on in the stores. Very understanding and understood the actual pressure that took place in the actual retail store. Always available and looking for new talent and candidates to promote within the company. The last two years have been people whom have never worked in the company so they weren't of any resources far as far as developing new managers and training new managers. It became a sink or swim situation in any new hire situation. The last and most recent district manager was actually recruited from within the company. I thought this was a perfect choice because they would understand the highs and lows of the company but nothing as changed. Management as of late has not been helpful and supportive at all.
I have some great co-workers whom i have developed throughout my years of working at the children's place. Some that i am happy to be able to call my friends. My co-workers are actually like family. Very hard working. Some have left the company and have come back and i was able to put together a great management team because of them. We work well together. They are great people and exceptional leaders. Very reliable and hard working people.
The hardest part of my job is having my days and weeks planned out and not being able to follow through because of the lack of payroll. On a day to day basis i am only provided enough hours to have two on two coverage even on our busiest days. I am in a high traffic store so trying to process 60 boxes of shipment every other day and set an entire stores floor set within a weeks time frame along with prices changes and displays is a huge struggle. I still have to provide customer service and operate the registers. I find myself coming in on off days and using vacation time to have extra coverage within my store.
The most enjoyable thing about my job is that i know my job. I am able to assist any and all customers to insure they are highly satisfied when they come in each time. I am able to be there for my team and help develop them. Lastly i get to work with great people.less
Incentive programs which motivates and makes making goals fun; healthcare and benefits, relationships gained from working the company, opportunity to grow and learne
Thourough training not offered to managers (sink or swim) nor is extra payroll provided for training, Long hours which are not paid for, hard to get things repaired in the store
Regional Director (Former Employee) – Orlando, FL – December 1, 2016
The environment was fast paced and rewarding. Numerous opportunities to network and cross communicate with field peers and corporate departments. One of the best teams of talented leaders and future leaders I have had the opportunity to work with. Field support from the Corporate Office was very supportive and always of a collaborative nature. Talented and dedicated people! Relationships that were cherished.
Cashier/Floor staff (Current Employee) – Taylor, MI – December 2, 2016
While there I get to so what I love by meeting and helping new people. The company offers so many benefits to it customers and employees. What I love most is at the Southland mall location the supervisor works aeouns your schedule and is very efficient qhen it come to getting the job sone correctly and in a timely matter and includes his team in productivity. I love it there :)
sales associate/sales lead (Current Employee) – Morristown, TN – November 5, 2016
I enjoy working for this company. I go in to work ready for the day. Greet customers, keep a very neat, clean, and organized work place. Process shipment, keep merchandise neat and folded. I have great co-workers, that are all ready to work. Awesome management team, very dependable. I've learned how to manage multiple tasks. I have learned the way to deal with customers that are angry or not happy. I have learned how to coach co-workers, help them learn new things or give tips to help improve if needed. And how to manage responsibilities for running the store.
When I worked at the Children's Place, it was an easy job. A typical day of work would be helping customers to find what they need, doing shipment when it had to be done, cleaning and straightening up the store before closing for the night, and ringing up customers when they were done picking out what they wanted to purchase. All of my co-workers were really nice and fun to work with and they always helped each other whenever it was needed.
You are not important, nor is your family or your time.
Store Manager (Former Employee) – Detroit, MI – November 28, 2016
Do NOT work here! The payroll is weak as it is. Combine with this, the fact that you cannot earn additional hours if you make more money or traffic increases, you do NOT gain task hours if HQ decides to give you more work, and you as the SM are expected to work to cover the difference.
This is the worst place I have worked for in my entire 18 year retail career.
Do yourself and your family a favor and do not work here.
SALES ASSOCIATE (Former Employee) – Whitehall Township, PA – November 21, 2016
Greets and acknowledges customers while providing the appropriate level of service. Provided fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card. Maintained appropriate stock levels and ensured that all sizes and styles are represented. Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements.
Sales Associate (Current Employee) – Columbia, MO – October 9, 2016
When I first started working for The Children's Place, I loved the work, the people, and the environment. However, over the past two years I have noticed several changes that have negatively affected the productivity and success of the company. My usual responsibilities included customer service and care, recovery, processing shipment, and helping newer employees acclimate to the job. I also ended up performing management level tasks. The most difficult part of the job was dealing with angry customers but that is with most jobs.
Sales Associate (Former Employee) – bronx – October 3, 2016
I worked in Children Place for over 2 years . its was great getting to learn something new . its always so much things to do and the mangers are great ! I worked in Fordham road and A manger name Christine was completely amazing she respected her employees and always made sure everything was done . she will also help us when it was needed. truly one of the best jobs ever ! #ShoutOut To Christine Wright from the children places on fordham
30 min breaks flexible team players
closing shift do not come out till everything fixed
Picker/inventory (Former Employee) – Fort Payne Alabama – October 6, 2016
Overall the children's place is successful. Fast paced environment, great company. I definitely love there clothing and accessories. Good reasonable prices, employees get a discount of course. The children's place is wonderful for doing online shopping, they always have great deals out.
Great food choices every day of the week. Pizza hut, ole tymers, jacks. Lots of different choices
Great company with awesome managers and co workers
Sales Associate (Current Employee) – California – September 21, 2016
I recently started working at TCP. I love it. I am getting great hours and pay while being able to still be with my family. The managers work with me and are really great at helping me with any questions I have. The co workers are really helpful and always happy. I love that i able to pick up hours when they are available. The only thing that gets old is having to talk thru the walkie talkie. Other than that I love the fast paced, busy, work enviorment. I love TCP....
works wih schedule, managers care, co workers drop everything to help you.
having to talk thru the walkie talkie evrytime someone walks thru the door.
Store Associate (Former Employee) – Millville, NJ – October 21, 2016
You come in and clock in through the computer. You have lockers to put your things away. Then you ask your manager is there any work to be done if there is no customers in the store that need assistance. The hardest part of the job is to convince customers to apply for the store credit card.The most enjoyable part of the job is the friendly co-workers and the employee discount is great.
Sales Associate (Seasonal) (Former Employee) – Las Cruces, NM – September 15, 2016
Although, I worked here for about week because I was seasonal, i really enjoyed my time and found it to be easy. I worked here during tax-free weekend and even though it was one of its busiest times, it was still not as hectic as I though it would be. A typical day was going around to different areas of the store and keeping them neat and organized, also, greeting and helping customers with any questions they had.
Store Manager (Former Employee) – Tyler, TX – September 9, 2016
The Children's Place is a fast paced company that puts a huge workload on their managers. I have learned more on how to delegate task to my team in order to get task accomplished in a timely manner. With all of the workload that is put on you, you learn how to push yourself harder and it puts strain on your work life balance. The company does have many useful tools when it comes to brand presentation and operations. There is great growth opportunity with the Children's Place.
Sales Lead (Former Employee) – Cheyenne, WY – October 26, 2016
The definition of under paid and over worked. Tasha and Mikayla are horrible to work with. So much drama you'll feel like you're in high school all over again. Training is nearly non-existent and you're expected to be flawless at the job. Honestly, there's better jobs out there and I would suggest looking elsewhere.
No such thing as lunch breaks, good day of work, or drama free life
A great workplace that creates a great team environment and leadership opportunities.
Sales Lead (Current Employee) – Johnson City, TN – September 1, 2016
The Children's Place is an excellent place to work. They provide you with a great team atmosphere and great communication between everyone. On a typical work day we are filled with my quick tasks and easy to learn procedures. The hardest part of the job is learning to multi-task the different jobs. The most enjoyable part of the job is being able to work with customers and being a part of a great company.
Great working atmosphere, wonderful group of women
Customer Service Representative (Former Employee) – Kittery, ME – November 5, 2016
The job was of a typical retail position. We worked hard, without recognition from the public or the corporation. Some shifts required, especially during holidays, were overnight just to maintain the cleanliness and organization of the store. Certainly were not paid for our hard work.
Cashier (Current Employee) – Farmington, NM – December 9, 2016
Childrens place in Farmington is very busy and fast paced, takes people skills and multi-tasking ablilities. However, it is only a minimum wage part-time job and does not pay enough to live off of. There is some room for growth, I.e. lead management positions. This job is great if your a stay-at-home mom and need a few extra bucks.
Lead, The Children's Place - Wilkes Barre PA (Former Employee) – Wilkes-Barre, PA – August 14, 2016
I worked here for 3 years and was very close with my team. it doesnt take long to become part of the family. when I started it $8.00 but it has dropped to 7.25. depending on what store you work at the stress level can be high at times. My store didn't a lot of hours, so we only have two employees on at a time during the week (saturday there wher usally 3 on durning the second half of the day). we had to do floor sets and price changes while the store was open, so imagine having to stop what your doing to ring a costumer, then imagine getting a rush. However its still a nice place to work. the discount is really nice ( 30%)
Assistant Store Manager (Current Employee) – Georgia – September 26, 2016
Since I have worked there for almost ten years the company has changed so many policy's . It seems like every month another policy is changing. But over all it is a good company just irritated with policy changes and changes of management. There turn over is really high.
Sales Associate (Former Employee) – Brooklyn, NY – August 17, 2016
Hours were not stressful, the coworkers kept things lively and interesting. Most of the coworkers and managers were very helpful to the new workers. The job gets stressful when we have to deal with irate customers and holiday shoppers and scammers. After hours were great since there were not much of a mess to deal with.