Sales Store Manager (Current Employee) – Gaithersburg, MD – April 20, 2015
A typical day at the children's place would be myself and one other associate coming in, in the morning. I review all communications from upper management. Basically any updates or changes within the company. I would review our sales plan for the previous and current day to see week to date where we are as far as our sales plan. I would prepare a daily road map. Its basically a tracker to keep us in knowledge of our sales on a hourly bases. All while having my opening associates perform the daily morning routine (Cleaning stores front display windows, dusting impulse fixtures and cleaning mirrors). I than would open all registers and balance them if i was not the closing manager from the previous night. I would then go over sales plans and numbers with my associate. Make sure they are aware of all promotions and goals for the day so that they are able to sale and engage with customers comfortably. I will then assign a task to my associate for them to work on in between customers. It could be from processing merchandise, to replenishing the sales floor or setting up a new fixture and display with accessories. For myself we usually always have floor changes and updates. So i pull out everything i need to the floor (hardware and merchandise) so that myself and my associate are always available to the customers. In between projects myself and my associate are greeting and offering shopping bags to each customer that enters our store. We are offering up our full attention and service providing exceptional customer service to customers. Creating a fast pace and friendly environmentmore... for the parents and children that enter our store. We have a wide variety of customers here at the children s place so i meet a lot of cool moms and dads.
Working at this company for five years, I have worked in every part of management you can within the retail store. So i have learned a lot. I've learned the ins and outs of the company. I've learned and got to experience how other store managers have ran and run their stores. I've traveled and had the opportunity to run a few other children's placelocatios within my district. With all of this i learned the true meaning of customer service and how to be and provide that experience for the customer. I learned and grew to be able to recruit and lead my own management team within my own store. I learned how to be a great leader and develop leaders that have gone off to have there own stores.
Management at the Children's place has been inconsistent sense i started at the company. From the vice president of the company to the regional manager to my district manger who will be the third sense I've been with the company. When i first started at the company we had a district manager who was actually interested and knew exactly what was going on in the stores. Very understanding and understood the actual pressure that took place in the actual retail store. Always available and looking for new talent and candidates to promote within the company. The last two years have been people whom have never worked in the company so they weren't of any resources far as far as developing new managers and training new managers. It became a sink or swim situation in any new hire situation. The last and most recent district manager was actually recruited from within the company. I thought this was a perfect choice because they would understand the highs and lows of the company but nothing as changed. Management as of late has not been helpful and supportive at all.
I have some great co-workers whom i have developed throughout my years of working at the children's place. Some that i am happy to be able to call my friends. My co-workers are actually like family. Very hard working. Some have left the company and have come back and i was able to put together a great management team because of them. We work well together. They are great people and exceptional leaders. Very reliable and hard working people.
The hardest part of my job is having my days and weeks planned out and not being able to follow through because of the lack of payroll. On a day to day basis i am only provided enough hours to have two on two coverage even on our busiest days. I am in a high traffic store so trying to process 60 boxes of shipment every other day and set an entire stores floor set within a weeks time frame along with prices changes and displays is a huge struggle. I still have to provide customer service and operate the registers. I find myself coming in on off days and using vacation time to have extra coverage within my store.
The most enjoyable thing about my job is that i know my job. I am able to assist any and all customers to insure they are highly satisfied when they come in each time. I am able to be there for my team and help develop them. Lastly i get to work with great people.less
Incentive programs which motivates and makes making goals fun; healthcare and benefits, relationships gained from working the company, opportunity to grow and learne
Thourough training not offered to managers (sink or swim) nor is extra payroll provided for training, Long hours which are not paid for, hard to get things repaired in the store
Great company to work for.My experience working there haves been great from leaning how to do inventory to learning how to do paper work .The managers has been very helpful. the associates were always the best always smiling they allways. They was always on top of everything.
up on your feet for hours, allways calling you in to work on your days off, allways short staff
Sales Associate (Former Employee) – Atlanta, GA – January 10, 2017
The store is unorganized in almost every way possible. The only thing you learn is how to work 4-8 hours a week. Management is unprofessional, unreliable; overall does nothing but come late, leave early, and eat food in between. Hardest part of the job is working the night shift because you are expected to stay late while being rushed through work with little to no assistance. The most enjoyable part of the job is when you get to clock out and go home.
The Children's Place is a children clothing store for all ages. This store offer opportunity for employee. This store offer you a flexible schedule and help you grow in a retail environment. All co-workers treat each other as a family, and it help your day to go by fast.
Sales Associate (Former Employee) – Ocean City, MD – January 8, 2017
It wasn't an everyday job. I know the Store Manager of the outlet in West Ocean City, MD and whenever she would need help with inventory or an extra pair of hands she could rely on, she would call me in. I work well with people, and am very comfortable talking with just about anyone. So she could teach me how to use the register and leave me to it. When the company wanted to push people applying for credit cards, she knew I was the best person for the job because I can talk to people with ease. I'm also a very organised person, so if she gave me a task on the sales floor she knew it would be accomplished to her high standards. Most of the work was common sense based, so the job was not difficult by any means. At times working there was fun, even though things could be tedious.
A typical day at work would be making sure the clothes was always organized, making sure we had the shelf's filled at all times. Always making sure our customers were out as quickly as possible. We also wanted to make sure that they had an account with us.
Assistant manager (Former Employee) – Simpsonville, KY 40067 – January 5, 2017
The Leadership in my store was young and made mistakes, but cared about the employees. The regional managers and corporate office however, didn't care about their employees' needs outside of what they absolutely had to. They were terrible about hours and logistic when it came to shift coverage. The store was rarely fully staffed.
The children's place is a great place if you're okay with kids, we have good customer service when it comes to the adults as well. Always keep a great attitude and willingness to help the customer. Want to make sure that they are satisfied and want to come back.
Cashier/Sales Associate (Former Employee) – Springfield, PA – January 3, 2017
my childrens place experience wasnt bad at all. i had issues with the seniority portion of the job and the brought me in on their payroll with a lowered pay rate than everyone. but the job wasnt bad and i have no complaints.
Warehouse Worker (Former Employee) – Fort Payne, AL – December 29, 2016
It was an okay job just not for me. More busy work and not much room for growth. Long hours when it is the busy season. A lot of walking and standing for long periods of time. Co-workers are nice and interactive.