The Coffee Bean & Tea Leaf Employer Reviews

I love this job! Its great if you're still in school, need flexible hours, and just need money.

Over 55% annual turnover at the corporate office makes for frustrating days, lack of consistent leadership and excessive tactical demands without a strategic plan.

A typical day would be making drinks being a cashier,and providing great customer service. What i learned at the coffee bean is how to be a great team player, and also multi-task and still provide great customer service. Management was great they took their time with you and made sure you were oing your job. The hardest part of the job was making sure – more... the drinks were perfect each time they were made. The most enjoyable part of the job was the location. – less

This company used to be known for their great employee relations. Raises were $.25 per quarter. Raises have been reduced to once per year and average .03% of hourly wage. Work is fast paced. There is little turnover which leaves rare opportunities for promotion. No part-time health benefits.

Definitely had potential to be an excellent work place with the core values of the company, but middle management in the greater Los Angeles area really goes the other way on things related to what's in the best interest of their employees and customers. Surprisingly unprofessional. I loved my job here up until I realized how often they were cheating – more... their customers, and pressuring employees to make morally unsound decisions. I hope that in other areas this is not the case, because the core values of the company are great!

I met some of the more awesome people in my life by working here, from my understanding the troubles within the company management and many decisions that go against their mission statement.. are all fairly new.. The Barista's here are top notch people. – less

The Coffee Bean and Tea Leaf has become a home away from home to me. Coffee Bean and its management have a way of hiring a great staff and making work actually fun while simultaneously teaching core essential values of customer service. A manager at the Coffee Bean is more like a parent making sure the team is on the right track. A typical day at work – more... would entail ringing in and preparing orders while maintaining a clean environment, being efficient with time and socializing with the customers to give them a sense of comfort and community. The hardest part of the job would be ensuring that the store is set up for success for the next shift. The store can get very busy. The most enjoyable part of the job is knowing that you are part of a team and knowing that teams stick together to ensure that goals are accomplished. The Coffee Bean has always worked with my school schedule and given me a true feeling of what its like to be a part of the community. I'll always cherish the skills and memories this company has given me to make me "Simply the Best." – less

CBTL is a franchisee company from California established now in NYC.
It does not offer any of the core values that corporate does in California.
The company exploits its workers and does not offer stability.
The food is not handle properly even though it was notified to the owners

this was a great place to work. the customers and staff are very friendly.