Career enhancing workplace with upward mobility
Program Advisor (Current Employee) – Indianapolis, IN – March 16, 2014
I have held several positions at The College Network, all of which enabled me to discover and hone my skills and aptitudes.
I started as an Academic Advisor, responsible for incoming and outbound calls from customers regarding educational materials. I was responsible for completing course analysis for degree specific programs. I served as a temporary team lead focusing on customer negotiations, complex problem solving skill set. That lead to a Tier Three advisor, focusing on maintaining positive customer relationships, conflict resolutions, active listening, and my oral communication skills. After that position, I was offered a chance to expound on my current aptitudes by delving into the sales aspect of the company. Once again, inbound outbound calls, meet and exceed daily expectations. Presentations daily selling and marketing educational materials. Met and exceeded monthly sales goals. Rookie of the year 2013 sales award.
Have to be flexible to meet goals, and to stay on task.