Program Assistant, Patient-Centered Coordinated Care
The Commonwealth Fund - New York, NY

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THE ORGANIZATION
The Commonwealth Fund is a private foundation that aims to promote a high performing health care system that achieves better access, improved quality, and greater efficiency, particularly for society's most vulnerable, including low-income people, the uninsured, minority Americans, young children, and elderly adults. The Fund carries out this mandate by supporting independent research on health care issues and making grants to improve health care practice and policy. An international program in health policy is designed to stimulate innovative policies and practices in the United States and other industrialized countries. The Fund has an endowment of $600 million, and an annual budget of $31 million, approximately 60 percent if which is spent extramurally in grants and 40 percent intramurally in developing programs, conducting research, and communicating results to influential audiences.

THE PATIENT-CENTERED COORDINATED CARE PROGRAM
As defined by the Institute of Medicine, patient-centered care is "health care that establishes a partnership among practitioners, patients, and their families . . . to ensure that decisions respect patients' needs and preferences, and that patients have the education and support they need to make decisions and participate in their own care." In primary care, such care is best delivered in a medical home—a primary care practice or health center that provides patients with enhanced access to their clinicians, coordinates all care, and engages in continuous quality improvement.
The goal of The Commonwealth Fund's Program on Patient-Centered Coordinated Care (PCCC), established in 2005, is to improve the quality of primary care by making it more patient- and family-centered. The program supports projects that:

  • strengthen primary care, by promoting the collection and dissemination of information on patients’ health care experiences and on physician office systems and practices that are associated with high-quality, patient-centered care
  • assist primary care practices with the adoption of practices, models, and tools that can help them both become more patient-centered and coordinate more closely with hospitals, specialists, and other public and private health care providers in their communities
  • inform the development of policies to encourage patient- and family-centered care in medical homes.

The Patient-Centered Coordinated Care program is part of the Delivery System Improvement and Innovation Program Cluster along with the following Commonwealth Fund programs: Health System Quality and Efficiency, Long-Term Care Quality Improvement, Vulnerable Population, Payment and System Reform Program, and International Program in Health Policy and Innovation programs.

SUMMARY POSITION DESCRIPTION
The Program Assistant reports to the Vice President for the Patient-Centered Coordinated Care Program and is the staff member responsible for providing the daily support for the PCCC Program. The Program Assistant will be expected to perform a variety of duties ranging from writing, editing and research responsibility to daily administrative tasks.

SPECIFIC RESPONSIBILITIES

  • Provides day-to-day management of program’s grant work including development of grants and interaction with grantees. Grant related work includes: conducts background research on the topic; assists in internal reviews and drafts Board summaries; prepares payment and reporting schedules; monitors timelines and tracks grantee products; and helps plan meetings, forums or conferences related to grantee work. Responsible for streamlining grant tracking methods and communication between the program and grantees to ensure timeliness of reports and products
  • Acts as a liaison with the Communications department to ensure the dissemination of all grant products. Assists in the development of web-based content about grant products for placement on the Fund’s website. Provides research and writing support for Fund publications. This work includes: preparing tables and charts, drafting summaries of grantee work, conducting related background research and participating on writing teams for policy briefs or reports Provides administrative support for the program and to the program director, including maintaining the calendar, phone calls, travel and meeting arrangements, processing expense reports, preparing correspondence, and managing material.
  • Prepares correspondence from the Vice President including letters to current and prospective grantees, consultants, and experts reviewing proposed projects. Assembles and provides materials on Fund programs, projects, and other activities as requested by grantees and other individuals.
  • Conducts background research in this Fund program area, including literature reviews, Internet searches and tracking journals, working papers, legislative developments, social media and public coverage of health policy issues, particularly related to primary care. In addition, secure reports from Federal and private sources.
  • Participates and otherwise assists in the analysis of survey data-bases. This includes statistical analysis using STATA or other software as appropriate; preparation of analytic tables and final tables for public reports; and draft written analysis based on survey findings for Fund reports and journal articles.
  • In support of the Vice President’s role as Delivery Systems Cluster Coordinator, takes the lead in scheduling cluster meetings, preparing background materials and serving as a resource for other program assistants and program associates affiliated with the cluster.
  • Prepares materials including charts and slides for public presentations by the vice president and the program’s projects.
  • Drafts and otherwise supports the preparation of documents for internal meetings, including the annual program plan meetings, project briefing meetings, and proposal review meetings. This involves Internet and library research and assembling materials and detailed information about projects.
  • Reviews and assists in providing program updates to the website as necessary.
  • Handles all aspects of planning expert and advisory committee meetings and conferences, as needed. Arranges appointments and scheduling of in-house meetings, which includes reserving meeting rooms and arranging for food, beverage, and audiovisual needs. Organizes and sets up meetings at the Fund: room reservation, briefing materials, name tags, catering.

The Fund’s philosophy on successful performance in the job includes the willingness on the part of all staff members to handle any assignment necessary to further the goals of the institution. This may include taking on responsibility for other program areas or departments if the need arises.

QUALIFICATIONS
A Bachelor’s degree and at least two years of related work experience are required. A demonstrated interest in health policy and a general understanding of the primary care in the United States are strongly preferred. Preference will be given to applicants with prior research assistant or administrative experience. Preference also will be given to those with undergraduate course work or major in a social science or public policy, and experience writing for public audiences.

Candidates must have strong organizational and administrative skills as well as excellent writing and analytic abilities. The position requires the ability to manage and work on multiple tasks, work with budgets, and prepare graphics and tabular data presentations. Flexibility and skill in working as a team member are a must, as the position requires working in a high demand, multiple task environment with changing priorities. Intellectually curious and able to gather, assess and synthesize information from various sources.

Candidates must have strong computer skills, including knowledge of the Windows Office Suite of products, Outlook Exchange and the Internet, and the ability to learn a customer relationship management system for grants management,. Familiarity with STATA or other statistical software is a plus, but not a necessary qualification for the job. Candidates must be willing to learn new technological skills as necessary to work with the Fund’s web site and surveys. Candidates must have an interest in and strong commitment to the Fund's mission and current grants programs.

The Fund has a relatively small staff so judgment, integrity, and the ability to listen with sensitivity to others are traits that are particularly important in an organization of the Fund’s size where teamwork is essential to effectiveness. The ability to work collegially with a variety of Fund staff and interest in and strong commitment to the Fund’s mission and grants programs are key qualifications.

COMPENSATION
Commensurate with background and experience. The Fund offers an excellent benefits package (medical/dental insurance, life/disability insurance, retirement plan, tuition reimbursement, ample vacation and lunch in staff dining room).

THE ORGANIZATION
The Commonwealth Fund is a private foundation that aims to promote a high performing health care system that achieves better access, improved quality, and greater efficiency, particularly for society's most vulnerable, including low-income people, the uninsured, minority Americans, young children, and elderly adults. The Fund carries out this mandate by supporting independent research on health care issues and making grants to improve health care practice and policy. An international program in health policy is designed to stimulate innovative policies and practices in the United States and other industrialized countries. The Fund has an endowment of $600 million, and an annual budget of $31 million, approximately 60 percent if which is spent extramurally in grants and 40 percent intramurally in developing programs, conducting research, and communicating results to influential audiences.

THE PATIENT-CENTERED COORDINATED CARE PROGRAM
As defined by the Institute of Medicine, patient-centered care is "health care that establishes a partnership among practitioners, patients, and their families . . . to ensure that decisions respect patients' needs and preferences, and that patients have the education and support they need to make decisions and participate in their own care." In primary care, such care is best delivered in a medical home—a primary care practice or health center that provides patients with enhanced access to their clinicians, coordinates all care, and engages in continuous quality improvement.
The goal of The Commonwealth Fund's Program on Patient-Centered Coordinated Care (PCCC), established in 2005, is to improve the quality of primary care by making it more patient- and family-centered. The program supports projects that:

  • strengthen primary care, by promoting the collection and dissemination of information on patients’ health care experiences and on physician office systems and practices that are associated with high-quality, patient-centered care
  • assist primary care practices with the adoption of practices, models, and tools that can help them both become more patient-centered and coordinate more closely with hospitals, specialists, and other public and private health care providers in their communities
  • inform the development of policies to encourage patient- and family-centered care in medical homes.

The Patient-Centered Coordinated Care program is part of the Delivery System Improvement and Innovation Program Cluster along with the following Commonwealth Fund programs: Health System Quality and Efficiency, Long-Term Care Quality Improvement, Vulnerable Population, Payment and System Reform Program, and International Program in Health Policy and Innovation programs.

SUMMARY POSITION DESCRIPTION
The Program Assistant reports to the Vice President for the Patient-Centered Coordinated Care Program and is the staff member responsible for providing the daily support for the PCCC Program. The Program Assistant will be expected to perform a variety of duties ranging from writing, editing and research responsibility to daily administrative tasks.

SPECIFIC RESPONSIBILITIES

  • Provides day-to-day management of program’s grant work including development of grants and interaction with grantees. Grant related work includes: conducts background research on the topic; assists in internal reviews and drafts Board summaries; prepares payment and reporting schedules; monitors timelines and tracks grantee products; and helps plan meetings, forums or conferences related to grantee work. Responsible for streamlining grant tracking methods and communication between the program and grantees to ensure timeliness of reports and products
  • Acts as a liaison with the Communications department to ensure the dissemination of all grant products. Assists in the development of web-based content about grant products for placement on the Fund’s website. Provides research and writing support for Fund publications. This work includes: preparing tables and charts, drafting summaries of grantee work, conducting related background research and participating on writing teams for policy briefs or reports Provides administrative support for the program and to the program director, including maintaining the calendar, phone calls, travel and meeting arrangements, processing expense reports, preparing correspondence, and managing material.
  • Prepares correspondence from the Vice President including letters to current and prospective grantees, consultants, and experts reviewing proposed projects. Assembles and provides materials on Fund programs, projects, and other activities as requested by grantees and other individuals.
  • Conducts background research in this Fund program area, including literature reviews, Internet searches and tracking journals, working papers, legislative developments, social media and public coverage of health policy issues, particularly related to primary care. In addition, secure reports from Federal and private sources.
  • Participates and otherwise assists in the analysis of survey data-bases. This includes statistical analysis using STATA or other software as appropriate; preparation of analytic tables and final tables for public reports; and draft written analysis based on survey findings for Fund reports and journal articles.
  • In support of the Vice President’s role as Delivery Systems Cluster Coordinator, takes the lead in scheduling cluster meetings, preparing background materials and serving as a resource for other program assistants and program associates affiliated with the cluster.
  • Prepares materials including charts and slides for public presentations by the vice president and the program’s projects.
  • Drafts and otherwise supports the preparation of documents for internal meetings, including the annual program plan meetings, project briefing meetings, and proposal review meetings. This involves Internet and library research and assembling materials and detailed information about projects.
  • Reviews and assists in providing program updates to the website as necessary.
  • Handles all aspects of planning expert and advisory committee meetings and conferences, as needed. Arranges appointments and scheduling of in-house meetings, which includes reserving meeting rooms and arranging for food, beverage, and audiovisual needs. Organizes and sets up meetings at the Fund: room reservation, briefing materials, name tags, catering.

The Fund’s philosophy on successful performance in the job includes the willingness on the part of all staff members to handle any assignment necessary to further the goals of the institution. This may include taking on responsibility for other program areas or departments if the need arises.

QUALIFICATIONS
A Bachelor’s degree and at least two years of related work experience are required. A demonstrated interest in health policy and a general understanding of the primary care in the United States are strongly preferred. Preference will be given to applicants with prior research assistant or administrative experience. Preference also will be given to those with undergraduate course work or major in a social science or public policy, and experience writing for public audiences.

Candidates must have strong organizational and administrative skills as well as excellent writing and analytic abilities. The position requires the ability to manage and work on multiple tasks, work with budgets, and prepare graphics and tabular data presentations. Flexibility and skill in working as a team member are a must, as the position requires working in a high demand, multiple task environment with changing priorities. Intellectually curious and able to gather, assess and synthesize information from various sources.

Candidates must have strong computer skills, including knowledge of the Windows Office Suite of products, Outlook Exchange and the Internet, and the ability to learn a customer relationship management system for grants management,. Familiarity with STATA or other statistical software is a plus, but not a necessary qualification for the job. Candidates must be willing to learn new technological skills as necessary to work with the Fund’s web site and surveys. Candidates must have an interest in and strong commitment to the Fund's mission and current grants programs.

The Fund has a relatively small staff so judgment, integrity, and the ability to listen with sensitivity to others are traits that are particularly important in an organization of the Fund’s size where teamwork is essential to effectiveness. The ability to work collegially with a variety of Fund staff and interest in and strong commitment to the Fund’s mission and grants programs are key qualifications.

COMPENSATION
Commensurate with background and experience. The Fund offers an excellent benefits package (medical/dental insurance, life/disability insurance, retirement plan, tuition reimbursement, ample vacation and lunch in staff dining room).

CONTACT
Send resume and cover letter to:
Diana Davenport
Vice President, Administration
The Commonwealth Fund
One East 75th Street
New York, NY 10021-2692

The Commonwealth Fund values diversity and is committed to the recruitment and retention of individuals of diverse backgrounds, sex, race, religion, and sexual orientation.

The Commonwealth Fund values diversity and is committed to the recruitment and retention of individuals of diverse backgrounds, sex, race, religion, and sexual orientation.


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About this company
The Commonwealth Fund is a private foundation supporting independent research on health policy reform and a high performance health system.