The worst place to work for.
CSR, Loves Park, IL - November 13, 2015
I highly recommend you move onto the next job posting, because this is the last call center you want to work for!
The environment is totally unprofessional, unsanitary, and discriminating. You will be lied to, and left in the dark. New employees are promised close to two weeks of training, but your supervisor will announce bad news on the 3rd day of training, stating, the connection had a meeting and decided new employees will be cut down to 4-5 days of training the most (which they do to every training class, as if this was a decision the administration suddenly had to make up.) So you're thrown onto the phones with little training, figuring things out on your own and tolerating Supervisors yelling and embarrassing you for asking for assistance. There is no respect, forget about being treated as an adult, you will be looked down on and ignored. You're going to placed under very uncomfortable measures many times, where you WILL have a breaking point and these people do not care whatsoever what you're going through. Their Moto is to deal with it and figure it out on your own because eventually they will find someone to replace you. The breaks are awful. You're given points just for being seconds late after 30 or 15 minute breaks. Not to mention the restrooms, break rooms, and lunch rooms are filthy. I found this call center with too many bad reputations and you do not want to be part of drama, or love affairs. You know the dress code "encourages" to wear professional attire, yet many people get away with breaking the rules while certain races are constantly getting scolded and written up for petty things. Yet, there are still people with purple and blue hair and piercings all over their face walking around the call center being treated much differently. Women are constantly being looked at and treated inappropriately, this isn't being made up because my cousin and I both were asked for our phone numbers and hit on by the same supervisor. It's pathetic. You would think these people knew how to run a place like this better. This place will swallow you whole if you do not have the guts to stand up for your rights and obligations.