The Container Store is very employee first driven, The amount of training and product info available is incredible.. Most days include various "jobs" being done all of which revolve around our customers and solving their organizational needs. The team work and constant communication makes it possible to ensure customers are being helped from the time they enter the store until they exit.
Retail Associate (Current Employee) – Cherry Hill, NJ – August 8, 2016
Great co-workers and managers, make sure you are fully trained in the roles they ask you to fulfill. Encourage asking for help if needed. Everyone is always willing to help out and the managers do their best to work with you in regards to your scheduling.
Unless you are working register, flexibility is a big part of the job as you may have to switch roles for what is needed in the store at the time.
Good environment. Great training as well
Can't always get a break if you aren't scheduled for one
Sales Associate and Merchandiser (Former Employee) – Washington, DC – December 3, 2016
Enjoyed working with customer's. Associates worked together in harmony, Quit, due to store management team. Overall, did not support sales associates and one manger spoke to associates in a condescending tone in front of customers.
Sales and Design (Current Employee) – Phoenix, AZ – August 25, 2016
This is a decent place to work as far as conditions and life/work balance but the pay is not as good as they claim it is and benefits for part-timers are not that great but better than nothing - just barely.
Nice work atmosphere
Rather a cult mentality to how the company is run. They expect everyone to "sell, sell, sell" with no real reward for performance.
Sales Associate (Former Employee) – Indianapolis, IN – December 5, 2016
Working at the container store was a great choice for me. They provide a fun up-beat environment for you to work in and there are always opportunities to grow and learn. There are not many full time positions however so it is a hard company to move up in.
working 15-20 hours is fine for me. i enjoy working on a team and working with the customers; love the products. management seems to always shift around, quitting or getting fired. a few manager's could learn the difference between assertiveness and abrasiveness and sincerity. appreciate the diversity of co-workers. hardest part of the job is being on your feet sometimes 5 hours at time. the most enjoyable part of the job is helping customers with organizational solutions.
quarterly meetings, scheduling, great products & discount
associate (Former Employee) – soutlake, tx – July 9, 2016
If you are a hard working person that thinks you can have a career with this company then just stay away. Most of them, including management made few of us that started at the same time feel very unwelcomed. We were in shock. We went thru their training thinking this was going to be awesome only to be treated very poorly. Promotions are based on who knows who... Not worth going thru the whole hiring process and get excited about it only to be very disappointed once you start working.
It is a very weird company. At least the store i was in. Training was great but as soon as you get on the floor they turn into these hateful lunatics. I had a coworker actually throw a fit cuz i walked away from her to help a customer and she started yelling at me " you never leave your partner"...we were doing a visual display and i was gone for 5 min. I feel they are step above brainwashing. Just plain ol'nuts. Left as soon as i got a normal job.
if you have any education and experience stay away from this place, plus so much nepotism...
Head elfa designer (Former Employee) – Oak Brook, IL – August 23, 2016
each store is different. Company has great ideas and cares about employees. The idea to go public has been a struggle as the employees are feeling a little put out. The people hired are wonderful. The managers need work to be more of a people person
Sales and Merchandising Associate (Current Employee) – Yonkers, NY – May 27, 2016
Assist with display changes under the direction of the Visual Merchandising Manager or Merchandising Team Maintain and stock the sales floor, including sales counters and all store displays and uprights/shelves, understanding the priorities of stocking, signage and cleaning Organizational and time management skills Assist the Merchandising Manager/Operations Manager to complete essential inventory control functions in an effort to support financial and inventory accuracy
I enjoy the company overall, and would definitely recommend friends to inquire about employment
Visual Merchandising Dept Supervisor (Current Employee) – Chicago, IL – June 21, 2016
My typical work day varies because I wear multiple hats, so I'd say my typical day starts with me assessing all the things happening that need attention or addressing, I then scale those items and prioritize whats most important or urgent and from that point I proceed.
TCS (is how employees refer to the company) is definitely a place to learn, what you learn will depend or what capacity you fill within the team.I've learned some valuable business principles and this job enabled me to see a good model of servant leadership.
The management varies from store to store and that variable carries major weight in regards to your ability to enjoy the job and your co workers, versus keeping your dealings very guarded and professional.
Full Time Sales Lead (Current Employee) – Charlotte, NC – April 27, 2016
Fun place to work. Goals are required but are manageable. Communication is a key factor and lots of it. Customers are very appreciative that we go the extra mile to help them find the solutions they are looking for.
Great environment, everyone is so helpful and feels like an extension of your family.
not enough time for communication unless your a manager.
I haven't worked in retail since I was a teenager, but decided to work PT for TCS due to their great reputation. It was the worst experience EVER! I was fired w/o reason a couple weeks before my 1 year anniversary, received a exit form in the mail that stated I quit and they fought my unemployment.
They are known to pay well, but that's only if you are FT. 98% of their staff is PT at a $13/hr rate, while the FT staff get $50,000 a year to do the same job.
The staff. It was a pleasure working with great people.
Management. Micro Managed to do the easiest job. Unfair
Once I walk through the door my mood is automatically changed to happy, and relaxed. The environment is great to work in, and you really feel the team effort to help out. It's all genuine love you receive from the team!
Order puller (Current Employee) – Coppell, TX – June 7, 2016
fun place to work, training is good, i like to keep busy all the time, the only thing i don't like is the review part, having to write it every six months and you get raises by talking and being more involved in events rather than your performance in working